Requesting a Refund

All students who officially withdraw from the college or individual classes by the withdrawal process will receive a refund based on the MCCCD Official Refund Schedule. Deadlines that fall on a weekend or a college holiday will advance to the next college workday. (Course fees are refundable only if the student qualifies for a 100% refund.)

Refunds for students receiving federal financial assistance are subject to federal guidelines.

ALL Refunds and deposits that may be due to a student will first be applied to debts that the student owes the college. When Federal Financial Aid is used to pay for tuition fees the refund may be returned to the Federal fund and not to the student.

NOTE: Stopping Payment on your check payment does not constitute official withdrawal, and will result in additional fees and collection costs.

How to Obtain a Refund

You must officially drop or withdraw from classes during the appropriate refund period in order to be eligible for a refund. View the refund schedule.

Once a student has officially dropped or withdrawn from classes and is eligible for a refund they must contact the Student Financials office to receive their refund (refunds are not automatically guaranteed or generated).

Proper Identification is required for all students seeking a refund. Proper identification consists of a picture ID - Valid driver's license or state identification card, current SCC student ID card, or similar.

If you paid in Cash, Check or through the Payment Plan

Request by phone (480) 423-6148 or in person at the Student Financials Office SS-138.

As of December 17, 2018, Nelnet Campus Commerce will begin processing all student refunds for MSRP. To ensure you receive your student refunds, you will need to enroll with Nelnet by accessing your Student Center at and clicking on the Manage Refunds Link.

You will also need to select your option for receiving your student refund:

  • Bank Account (Direct Deposit) - 3-4 business days
  • Reloadable Debit Card - 3-4 business days
  • Paper Check* - 10-14 business days

Please note: Checks may take up to 10-14 days to receive and will be mailed to the address in your Online Student Center. Paper checks are mailed and delays may occur due to postal service.

Please note: You must be eligible for a student refund. Also, student refunds for credit card payments will continue to be processed back to the original credit card used.

If you paid by Credit Card

You may apply by phone (480) 423-6148 or in person to request a refund to be credited back to the original credit card.