Tourism Development and Management - CCL

The Certificate of Completion (CCL) in Hospitality: Tourism Development and Management is designed to prepare graduates for careers in the tourism industry. The curriculum provides professional skills in tourism development and management, events and meeting management, ecotourism, information systems, marketing, human resources, financial management, and hospitality law. Graduates acquire a specific set of skills that focus on the interaction of tourism with the economy, environment, and people. Students may apply these courses towards the Associate in Applied Science (AAS) in Hospitality: Tourism Development and Management (3101).

Details

Academic Career
Credit
Degree/Certificate Type
Career and Technical Certificate
Academic Plan
Certificate of Completion (CCL)
Academic Plan Code
5607
Total Credits Required
39
Catalog Year
2019-2020

At Scottsdale...

For additional information about this program, visit: 

College Tabs

Course Format

Classes are offered in a variety of formats: in-person, online, day, evening, full-time and part-time.  

Program Length

It takes a minimum of 1 to 2 years depending on the number of courses taken each semester. This estimate does not include developmental education courses (courses under 100 level).

Textbooks

Some classes use low or no-cost textbooks. General Education courses may have textbooks that cost more. 

Program Contacts

Janelle Hoffman, Hospitality & Tourism Program Director
Office: AP-246
Phone: (480) 423-6260
janelle.hoffman@scottsdalecc.edu

Gary Ward, Division Chair
Office: AP-247
Phone: (480) 423-6685
gary.ward@scottsdalecc.edu

Donna Medina, Administrative Specialist Sr.
Office: AP-251
Phone: (480) 423-6578
donna.medina@scottsdalecc.edu

Program Notes:

  • Set up an advising meeting by emailing janelle.hoffman@scottsdalecc.edu
  • Enroll in the courses listed in the Program Curriculum above
  • For permission to take upper-level class:
    • Email janelle.hoffman@scottsdalecc.edu  and provide us with the following.
      • Full name
      • Student ID#
      • Course number and section of classes you would like to take
      • Brief explanation of your educational and industry background
What You’ll Learn

This pathway map will help you gain the expertise needed to:

  1. Create favorable guest experiences by using professional service management techniques in a hospitality environment.
  2. Demonstrate the essential functions of hospitality industry management, including human resources, guest services, property management, and hospitality and tourism law.
  3. Communicate in an effective manner, consistent with the professional standards of the hospitality industry.
  4. Integrate professional, ethical, and legal standards into hospitality business practice.
  5. Demonstrate an understanding of the elements and current trends that comprise the hospitality industry.
  6. Critically analyze a wide range of problems in the hospitality industry to generate applicable solutions.
  7. Organize special events from concept through completion, including planning, coordination, marketing, financing and risk management.
  8. Manage the planning and execution of meetings, conventions and exhibitions, including coordination, logistics, venue selection, budgeting.
  9. Demonstrate an understanding of tourism sectors, consumer behavior, and factors that influence tourism and explain the interaction of tourism with the economy, environment and people.
  10. Employ analytical and decision ­making processes essential to manage financial aspects of hospitality and tourism operations.
  11. Relate the history and emergence of ecotourism to the establishment of policies and management practices associated with sustainable development.
  12. Manage the delivery of leisure services in public, commercial, and independent sectors, particularly in an urban setting.
Career Opportunities

Successful completion of this program may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Arizona-based annual median wages* for this program. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information.

* Wage information sourced from the Bureau of Labor Statistics, Occupational Employment Statistics Program. Updated May 2018.
Course Sequence by Term

The following is the suggested course sequence by term. Please keep in mind:

  • The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
  • Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
  • Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include CPD150, CPD150AC, CPD104, and AAA115/CPD115. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
  • Students should meet with an academic advisor about any concerns that may affect course enrollment.

Full-time Sequence

Full-time status is 12 credits to 18 credits per semester.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course
Number
Course Name Requisites Notes Area Credits
HRM110 Introduction to Hospitality and Tourism Management 3
HRM150 Hospitality and Tourism Information Systems I 3
REC210 Leisure Delivery Systems 3
HRM145 Events Management 3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course
Number
Course Name Requisites Notes Area Credits
HRM146 International Meetings, Conventions and Exhibitions 3
HRM290 Ecotourism 3
HRM265 Financial Management for Hospitality and Tourism 3
HRM160 Tourism Principles and Practices 3
HRM270 Hospitality Marketing 3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course
Number
Course Name Requisites Notes Area Credits
HRM280 Hospitality and Tourism Law 3
HRM260 Hospitality Human Resource Management 3
RE Restricted Electives Recommend HRM295 3
RE Restricted Electives Recommend HRM235 3

Restricted Electives

A list of program electives for this pathway map
Course
Number
Course Name Requisites Notes Area Credits
GCU121 or
GCU122
World Geography I: Eastern Hemisphere or World Geography II: Western Hemisphere G, SB 3
HRM235 Club Management 3
HRM250 Hospitality And Tourism Information Systems II 3
HRM295AA or
HRM295AB or
HRM295AC
Hospitality Internship or Hospitality Internship or Hospitality Internship 1–3
REC120 Leisure and the Quality of Life SB 3
Program Area Key
Disclaimer

Students must earn a grade of "C" or better for all courses required within the program.

Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.

View MCCCD’s program website for the Certificate of Completion in Hospitality: Tourism Development and Management (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=137408).

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.