Tourism Development and Management - CCL

The Certificate of Completion (CCL) in Hospitality: Tourism Development and Management is designed to prepare graduates for careers in the tourism industry. The curriculum provides professional skills in tourism development and management, events and meeting management, ecotourism, information systems, marketing, human resources, financial management, and hospitality law. Graduates acquire a specific set of skills that focus on the interaction of tourism with the economy, environment, and people. Students may apply these courses towards the Associate in Applied Science (AAS) in Hospitality: Tourism Development and Management (3101).


Major Code: 
Certificate of Completion (CCL)
Total credits required: 
Award notes

Students must earn a grade of C or better for all courses required within the program.

At Scottsdale...

For additional information about this program, visit: 

College Tabs

Course Format

Classes are offered in a variety of formats: in-person, online, day, evening, full-time and part-time.  

Program Length

It takes a minimum of 1 to 2 years depending on the number of courses taken each semester. This estimate does not include developmental education courses (courses under 100 level).


The estimated cost of the program is $3,315 (39 credit hours) ($85 per credit hour) for Maricopa County residents. *(see below for details) Individual course fees vary depending on the course from $5 and up.

Please click here for a list of out-of-county and other fees.


Some classes use low or no-cost textbooks. General Education courses may have textbooks that cost more. 

Program Contacts

Janelle Hoffman, Hospitality & Tourism Program Director
Office: AP-246
Phone: (480) 423-6260

Gary Ward, Division Chair
Office: AP-247
Phone: (480) 423-6685

Donna Medina, Administrative Specialist Sr.
Office: AP-251
Phone: (480) 423-6578

Program Notes:

  • Set up an advising meeting by emailing
  • Enroll in the courses listed in the Program Curriculum above
  • For permission to take upper-level class:
    • Email  and provide us with the following.
      • Full name
      • Student ID#
      • Course number and section of classes you would like to take
      • Brief explanation of your educational and industry background
Required courses
Course #Course TitleCredits
HRM110Introduction to Hospitality and Tourism Management3
HRM145Events Management3
HRM146International Meetings, Conventions and Exhibitions3
HRM150Hospitality and Tourism Information Systems I3
HRM160Tourism Principles and Practices3
HRM260Hospitality Human Resource Management3
HRM265Financial Management for Hospitality and Tourism3
HRM270Hospitality Marketing3
HRM280Hospitality and Tourism Law3
REC210Leisure Delivery Systems3
Restricted Electives
Course #Course TitleCredits
GCU121World Geography I: Eastern Hemisphere (3) OR
GCU122World Geography II: Western Hemisphere (3)3
HRM235Club Management3
HRM250Hospitality and Tourism Information Systems II3
HRM295AAHospitality Internship (1) OR
HRM295ABHospitality Internship (2) OR
HRM295ACHospitality Internship (3)1-3
REC120Leisure and the Quality of Life3
  • Create favorable guest experiences by using professional service management techniques in a hospitality environment. (HRM110, HRM145, HRM146,HRM150, HRM160, HRM235, HRM250, HRM265, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC, REC120, REC210)
  • Demonstrate the essential functions of hospitality industry management, including human resources, guest services, property management, and hospitality and tourism law. (HRM235, HRM260, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC)
  • Communicate in an effective manner, consistent with the professional standards of the hospitality industry. (HRM110, HRM145, HRM146, HRM260, HRM295AA, HRM295AB, HRM295AC, REC120, REC210)
  • Integrate professional, ethical, and legal standards into hospitality business practice. (HRM110, HRM145, HRM146, HRM235, HRM260, HRM265, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC, REC120)
  • Demonstrate an understanding of the elements and current trends that comprise the hospitality industry. (HRM145, HRM146, HRM150, HRM160, HRM235, HRM250, HRM260, HRM270, HRM290, HRM295AA, HRM295AB, HRM295AC, REC120, REC210)
  • Critically analyze a wide range of problems in the hospitality industry to generate applicable solutions. (HRM150, HRM235, HRM250, HRM260, HRM265, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC)
  • Organize special events from concept through completion, including planning, coordination, marketing, financing and risk management. (HRM110, HRM145, HRM146, HRM265, HRM270)
  • Manage the planning and execution of meetings, conventions and exhibitions, including coordination, logistics, venue selection, budgeting. (HRM145, HRM146, HRM160, HRM265)
  • Demonstrate an understanding of tourism sectors, consumer behavior, and factors that influence tourism and explain the interaction of tourism with the economy, environment and people. (HRM110, HRM160, HRM270, HRM290, GCU121, GCU122)
  • Employ analytical and decision ­making processes essential to manage financial aspects of hospitality and tourism operations. (HRM150, HRM160, HRM250, HRM265)
  • Relate the history and emergence of ecotourism to the establishment of policies and management practices associated with sustainable development. (HRM160, HRM270, HRM290, REC210)
  • Manage the delivery of leisure services in public, commercial, and independent sectors, particularly in an urban setting. (HRM110, HRM160, REC120, REC210)

At Maricopa, we strive to provide you with accurate information about this degree or certificate. However, the information above represents current requirements for the academic year and may change as the result of the curricular process. This course list does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.