Retail Management

Retail Management - CCL

The Certificate in Retail Management provides training in selling, merchandising, buying, and management. This program is also endorsed by the Western Association of Food Chains (WAFC).

Program Code

5286 Certificate of Completion (CCL) in Retail Management

Other Degree Options

Course Format

Classes are offered in a variety of formats: in-person, online, day, and evening. Most of the accelerated (8-week) courses are available online.

How long will it take?

Students who take at least 12 credits per semester can complete the certificate in one year (two semesters). Student taking 9 credits per semester can complete the certificate in 1.5 years (three semesters).


The estimated tuition and fees for the entire program are $2,184 for Maricopa County residents and $9,768 for out-of-county residents.


The total cost of textbooks will vary depending on choice of rental or purchase options. Some courses do not require textbooks. Students can expect to spend $200-$400 for the entire program. Students can expect to spend $200-$400 for the entire program.

Program Curriculum

Semester 1

  • MGT180: Retail Management
  • COM100: Introduction to Human Communication
  • MGT251: Human Relations in Business
  • BPC 110: Computer Usage and Applications OR CIS105: Introduction to Computer Information Systems
  • Total credits: 12

Semester 2

  • MGT229: Management and Leadership I
  • MGT276: Personnel/Human Resources Management
  • MKT271: Principles of Marketing
  • ACC111: Principles of Accounting I
  • Total credits: 12

MCCCD Program and Award Information
Effective term: 
2018 Fall
Final term: 
Total credits required: 
CIP Code: 
Course sequence
Suggested Course Plan Sequenced by Semester: CG, EM, GC, GW, MC, PC, RS, SC, SM

The Certificate of Completion (CCL) in Retail Management is designed to prepare individuals working in the Retail industry, and related fields, for the industry training needs in supervision and management, marketing, financial management, and business planning. The curriculum encompasses several business essentials and also emphasizes the skill sets needed for effective management and communication in the work environment.

Award notes

Students must earn a grade of "C" or better required for all courses within the program.

Admission criteria


Required courses
Course #Course TitleCredits
ACC111Accounting Principles I (3) OR
ACC211Financial Accounting (3)3
BPC110Computer Usage and Applications (3) OR
CIS105Survey of Computer Information Systems (3)3
COM100Introduction to Human Communication3
GBS110Human Relations in Business and Industry (3) OR
MGT251Human Relations in Business (3)3
MGT180Retail Management (3) OR
GBS270ACBusiness Internship (3) OR
GBS296WCCooperative Education (3) OR
GBS298ACSpecial Projects (3)3
MGT101Techniques of Supervision (3) OR
MGT229Management and Leadership I (3)3
MGT179Utilizing the Human Resources Department (3) OR
MGT276Personnel/Human Resources Management (3)3
MKT271Principles of Marketing3
  • Identify the impact of accounting events on the financial statements, decision making, and financial performance measures. (ACC111, ACC211)
  • Explain fundamental computer concepts and programming techniques and perform basic operations on the computer. (BPC110, CISI05)
  • Demonstrate skills in leading, negotiating, and working in harmony with others in a business setting. (GBS110, MGT251)
  • Demonstrate communication principles and critical thinking through written and oral formats. (COM100)
  • Apply basic math skills to calculate interest, payroll, rate of change, discounts, markup, pricing, gross margin, and net margin. (ACC111, ACC211)
  • Describe various leadership styles and management techniques and explain their use in contemporary business settings. (MGT101, MGT229)
  • Identify current trends in Human Resource management and utilization and career opportunities within the industry. (MGT179, MGT276)
  • Describe merchandising, financial planning, and strategy in the industry (MGT180, GBS270AC, GBS296WC, GBS298AC)
  • Apply marketing principles to the development of a marketing strategy. (MKT271)