Hotel Management

Hotel Management - CCL

The Certificate of Completion (CCL) in Hospitality and Tourism/Hotel Management program is designed to prepare graduates for management careers in the hotel and resort industry. The curriculum is designed to provide a program that is well-rounded with a mix of business and life skills that are in demand with employers.

Program Code

5086  Certificate of Completion (CCL) in Hospitality and Tourism/Hotel Management

Other Degree Options

Associate in Applied Science (AAS) in Hospitality and Tourism/Hotel Management: The Certificate of Completion (CCL) in Hotel Management is built into the AAS. If you complete the AAS you will also receive the CCL.

Course Format

Classes are offered in a variety of formats: in-person, online, day, evening, full-time and part-time.  

How long will it take?

It takes from 1 to 2 years depending on the number of courses taken each semester. Part-time students may take a little longer. This estimate does not include developmental education courses (courses under 100 level).

Cost

The estimated cost of the program is $2,805 (33 credit hours) ($85 per credit hour) for Maricopa County residents. *(see below for details) Individual course fees vary depending on the course from $5 and up.

Please click here for a list of out-of-county and other fees.

Textbooks

Some classes use low or no-cost textbooks. General Education courses may have textbooks that cost more.

Program Curriculum

Requirements: 33 credits

  • ACC211 Financial Accounting OR 
    • HRM265 Financial Management for Hospitality and Tourism 3 credits
  • HRM110 Introduction to Hospitality and Tourism Management 3 credits
  • HRM120 Hotel Facility Management 3 credits
  • HRM130 Guest Services Management 3 credits
  • HRM140 Food Production Concepts 3 credits
  • HRM150 Hospitality and Tourism Information Systems I 3 credits
  • HRM220 Hospitality Managerial Accounting 3 credits
  • HRM250 Hospitality and Tourism Information Systems II 3 credits
  • HRM260 Hospitality Human Resource Management 3 credits
  • HRM270 Hospitality Marketing 3 credits
  • HRM280 Hospitality and Tourism Law 3 credits

Some courses are offered only one semester per year.

MCCCD Program and Award Information
Major: 
5086
Effective term: 
2016 Fall
Final term: 
9999
Award: 
CCL
Total credits required: 
39
CIP Code: 
52.0904
Description

The Certificate of Completion (CCL) in Hospitality and Tourism/Hotel Management program is designed to prepare graduates for management careers in the hotel and resort industry. The curriculum is designed to provide a program that is well-rounded with a mix of business and life skills that are in demand with employers.

Award notes

Students must earn a grade of "C" or better for all courses required within the program.

Required courses
Course #Course TitleCredits
Credits:33
ACC211Financial Accounting (3) OR
HRM265Financial Management for Hospitality and Tourism (3)3
 
HRM110Introduction to Hospitality and Tourism Management3
HRM120Hotel Facility Management3
HRM130Guest Services Management3
HRM140Food Production Concepts3
HRM150Hospitality and Tourism Information Systems I3
HRM220Hospitality Managerial Accounting3
HRM250Hospitality and Tourism Information Systems II3
HRM260Hospitality Human Resource Management3
HRM270Hospitality Marketing3
HRM280Hospitality and Tourism Law3
Restricted Electives
Course #Course TitleCredits
Credits:6
CSM/TQM101Quality Customer Service3
HRM142Wine: From Vine to Table3
HRM145Events Management3
HRM230Beverage Management3
HRM235Club Management3
HRM240Commercial Food Production3
HRM275Restaurant Management3
HRM290Ecotourism3
HRM296WCCooperative Education3
REC210Leisure Delivery Systems3
Competencies
  • Define the principles and practices of financial accounting. (ACC211, HRM265)
  • Identify the elements that comprise the hospitality and tourism industry and describe current trends in the industry. (HRM110)
  • Identify and describe the duties and responsibility of hotel facilities managers, and examine the basic systems for operations and record keeping. (HRM120)
  • Describe the functions, responsibilities, and controls of the front desk of a hotel operation. (HRM130)
  • Describe the essential components of techniques used in food production. (HRM140)
  • Demonstrate a working knowledge of computer information systems, fundamental computer concepts, and applications of software used in the hospitality and tourism industry. (HRM150)
  • Identify positive social and ethical behaviors when using technology and the consequences of misuse. (HRM150)
  • Demonstrate a basic understanding of financial statement analysis and the analytical techniques used in hospitality management. (HRM220)
  • Use computer systems to generate information needed for management of lodging properties and food service establishments. (HRM250)
  • Identify the skills needed to recruit, select, train, and evaluate personnel in the hospitality industry, and describe the procedures used to manage turnover and control cost. (HRM260)
  • Identify and describe the major components of marketing in the hospitality industry. (HRM270)
  • Identify and describe the major legal responsibilities and liabilities in the hospitality and tourism industry. (HRM280)