Computer Information Systems

Computer Hardware and Network Support - CCL

Major: 
5909
Effective term: 
2018 Spring
Final term: 
9999
Award: 
CCL
Total credits required: 
28
Description

The Certificate of Completion (CCL) in Computer Hardware and Network Support program is designed to prepare students for entry-level network technician jobs and to help prepare them for multiple industry certification examinations. As computer and telecommunications technologies become more complex, customer service/technical support is becoming increasingly important. Companies desire to hire highly qualified and motivated individuals in this expanding field. An Associate in Applied Science (AAS) in Computer Information Systems Technologies is available as well as Certificates of Completion in Database Development, Software Development, and Computer Information Systems Technologies.

Program notes

Students must earn a grade of "C" or better in all courses within the program.

Prerequisites
Credits:3
CIS105Survey of Computer Information Systems 3
Requirements
Credits:22
BPC170A+ Exam Prep: Computer Hardware Configuration and Support 3
BPC270A+ Exam Prep: Operating System Configuration and Support 3
CIS126DLLinux Operating System 3
CIS190Introduction to Local Area Networks 3
 
CIS290ACComputer Information Systems Internship (3) OR
CIS296WCCooperative Education (3) OR
CIS298ACSpecial Projects (3) 3
 
MST150++Any Microsoft Windows Operating System course 3
 
MST152Microsoft Windows Server (4) OR
MST152++Any Microsoft Windows Server course (4) 4
Restricted Electives
Credits:3
CIS102Interpersonal and Customer Service Skills for IT Professionals 1
CIS117DMMicrosoft Access: Database Management 3
CIS121ABMicrosoft Command Line Operations 1
CIS175SAInterconnecting Cisco Network Devices 3
CIS226ALInternet/Intranet Server Administration-Linux 3
CIS280Current Topics in Computing 3
Competencies
  1. Set up the basic hardware and software components of a computer system and troubleshoot problems with various common hardware/software configurations. (BPC170)
  2. Utilize diagnostic software and utility tools to maintain and service microcomputers. (BPC270)
  3. Demonstrate the skills necessary to install, configure, use and maintain a UNIX or Linux operating system. (CIS126DL)
  4. Perform LAN boot sequence, configuration, and console operation. (CIS190)
  5. Identify, describe, and use the hardware and software components of a local area network. (CIS190)
  6. Perform work assignments in a satisfactory and professional manner. (CIS290AC, CIS296WC, CIS298AC)
  7. Demonstrate the knowledge and skills required to administer or manage a local area network operating system. (MST150++)
  8. Install and configure Windows server. (MST152, MST152++)