Computer Hardware and Network Support

Computer Hardware and Network Support - CCL

The Certificate of Completion (CCL) in Computer Hardware and Network Support program is designed to prepare students for entry-level network technician jobs and to help prepare them for multiple industry certification examinations. As computer and telecommunications technologies become more complex, customer service/technical support is becoming increasingly important. Companies desire to hire highly qualified and motivated individuals in this expanding field. An Associate in Applied Science (AAS) in Computer Information Systems Technologies is available as well as Certificates of Completion in Database Development, Software Development, and Computer Information Systems Technologies.

Program Code

5909 Certificate of Completion (CCL)  in Computer Hardware and Network Support

Other Degree Options

Associate in Applied Science (AAS) in Network Administration: The Associate in Applied Science (AAS) in Network Administration program is designed to provide the student with training for a variety of positions related to computer systems. Career opportunities include Local Area Network (LAN) administrator, systems analyst and technical support. A Certificate of Completion (CCL) is also available. 

Course Format

Classes are offered in a variety of formats: in-person, online, hybrid, day, evening, full-time and part-time.  

How long will it take?

It takes a minimum of 1 year as a full-time student. 

Textbooks

Many CIS classes use low or no-cost textbooks. General Education courses may have textbooks that cost more.

Program Curriculum Requirements (28 credits)

Suggested Course Sequence

Semester 1

  • CIS105 Survey of Computer Information Systems (3) 
  • BPC170 A+ Exam Prep: Computer Hardware Configuration and Support (3)
  • BPC270 A+ Exam Prep: Operating System Configuration and Support (3)
  • CIS190 Introduction to Local Area Networks (3)
  • MST150++ Any Microsoft Windows Operating System course (3)
  • Total Credits: 15

Semester 2

  • CIS126RH Red Hat System Administration I (3) 
  • MST152++ Any Microsoft Windows Server course (4)
  • CIS290AC Computer Information Systems Internship (3) OR CIS298AC Special Projects (3)
  • Restricted CIS Elective (3)
  • Total Credits: 13

MCCCD Program and Award Information
Major: 
5909
Effective term: 
2019 Spring
Final term: 
9999
Award: 
CCL
Total credits required: 
28
CIP Code: 
11.0901
Description

The Certificate of Completion (CCL) in Computer Hardware and Network Support program is designed to prepare students for entry-level network technician jobs and to help prepare them for multiple industry certification examinations. As computer and telecommunications technologies become more complex, customer service/technical support is becoming increasingly important. Companies desire to hire highly qualified and motivated individuals in this expanding field. An Associate in Applied Science (AAS) in Computer Information Systems Technologies is available as well as Certificates of Completion in Database Development, Software Development, and Computer Information Systems Technologies.

Award notes

Students must earn a grade of C or better in all courses within the program.

Effective Spring 2019, the Computer Information System (CIS) courses required by this program are not applicable if taken more than eight (8) years prior to the completion of the program of study. Consult with an Academic Advisor for complete information.

Program prerequisites
Course #Course TitleCredits
Credits:3
CIS105Survey of Computer Information Systems3
Required courses
Course #Course TitleCredits
Credits:22
BPC170A+ Exam Prep: Computer Hardware Configuration and Support3
BPC270A+ Exam Prep: Operating System Configuration and Support3
CIS126DLLinux Operating System3
CIS190Introduction to Networking3
 
CIS290ACComputer Information Systems Internship (3) OR
CIS296WCCooperative Education (3) OR
CIS298ACSpecial Projects (3)3
 
MST150++Any Microsoft Windows Operating System course3
 
MST152Microsoft Windows Server (4) OR
MST152++Any Microsoft Windows Server course (4)4
Restricted Electives
Course #Course TitleCredits
Credits:3
CIS102Interpersonal and Customer Service Skills for IT Professionals1
CIS117DMMicrosoft Access: Database Management3
CIS121ABMicrosoft Command Line Operations1
CIS175SAInterconnecting Cisco Network Devices3
CIS226ALInternet/Intranet Server Administration-Linux3
CIS280Current Topics in Computing3
Competencies
  • Set up the basic hardware and software components of a computer system and troubleshoot problems with various common hardware/software configurations. (BPC170)
  • Utilize diagnostic software and utility tools to maintain and service microcomputers. (BPC270)
  • Demonstrate the skills necessary to install, configure, use and maintain a UNIX or Linux operating system. (CIS126DL)
  • Perform LAN boot sequence, configuration, and console operation. (CIS190)
  • Identify, describe, and use the hardware and software components of a local area network. (CIS190)
  • Perform work assignments in a satisfactory and professional manner. (CIS290AC, CIS296WC, CIS298AC)
  • Demonstrate the knowledge and skills required to administer or manage a local area network operating system. (MST150++)
  • Install and configure Windows server. (MST152, MST152++)