Retail Management - CCL

Effective term: 
2018 Fall
Final term: 
Total credits required: 

The Certificate of Completion (CCL) in Retail Management is designed to prepare individuals working in the Retail industry, and related fields, for the industry training needs in supervision and management, marketing, financial management, and business planning. The curriculum encompasses several business essentials and also emphasizes the skill sets needed for effective management and communication in the work environment.

Program notes

Students must earn a grade of "C" or better required for all courses within the program.

Admission criteria


ACC111Accounting Principles I (3) OR
ACC211Financial Accounting (3) 3
BPC110Computer Usage and Applications (3) OR
CIS105Survey of Computer Information Systems (3) 3
COM100Introduction to Human Communication 3
GBS110Human Relations in Business and Industry (3) OR
MGT251Human Relations in Business (3) 3
MGT180Retail Management (3) OR
GBS270ACBusiness Internship (3) OR
GBS296WCCooperative Education (3) OR
GBS298ACSpecial Projects (3) 3
MGT101Techniques of Supervision (3) OR
MGT229Management and Leadership I (3) 3
MGT179Utilizing the Human Resources Department (3) OR
MGT276Personnel/Human Resources Management (3) 3
MKT271Principles of Marketing 3
  1. Identify the impact of accounting events on the financial statements, decision making, and financial performance measures. (ACC111, ACC211)
  2. Explain fundamental computer concepts and programming techniques and perform basic operations on the computer. (BPC110, CISI05)
  3. Demonstrate skills in leading, negotiating, and working in harmony with others in a business setting. (GBS110, MGT251)
  4. Demonstrate communication principles and critical thinking through written and oral formats. (COM100)
  5. Apply basic math skills to calculate interest, payroll, rate of change, discounts, markup, pricing, gross margin, and net margin. (ACC111, ACC211)
  6. Describe various leadership styles and management techniques and explain their use in contemporary business settings. (MGT101, MGT229)
  7. Identify current trends in Human Resource management and utilization and career opportunities within the industry. (MGT179, MGT276)
  8. Describe merchandising, financial planning, and strategy in the industry (MGT180, GBS270AC, GBS296WC, GBS298AC)
  9. Apply marketing principles to the development of a marketing strategy. (MKT271)