MGT101 Techniques of Supervision: Overview of the foundations of supervision and how to get things done within an organization through other people. The functions of planning, organizing, staffing, motivating, and controlling presented.
MGT109 Development of Professional Skills & Standards: Explores the skills and qualities necessary to develop and maintain a successful professional life. Topics include management/leadership skill development, effective job search, image development, career advancement, gender issues, professional conduct, time/financial management, and human relations.
MGT126 Customer Service Skills & Strategies: Explores strategies to improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers.
MGT175 Business Operations and Management: Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility.
MGT251 Human Relations in Business: Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations.
MGT253 Owning & Operating a Small Business: Starting, organizing and operating a small business, including location, finance, management processes, advertisement and promotion, credit, inventory control and ethics.
MGT275 Office Management and Procedures: Covers basic administrative office services and systems, including analysis and management of operations, information systems, human resources, and facilities design.