Computer Hardware and Network Support

The Certificate of Completion (CCL) in Computer Hardware and Network Support program is designed to prepare students for entry-level network technician jobs and to help prepare them for multiple industry certification examinations. As computer and telecommunications technologies become more complex, customer service/technical support is becoming increasingly important. Companies desire to hire highly qualified and motivated individuals in this expanding field. An Associate in Applied Science (AAS) in Computer Information Systems Technologies is available as well as Certificates of Completion in Database Development, Software Development, and Computer Information Systems Technologies.


Academic Plan Code: 
Certificate of Completion (CCL)
Total credits required: 
Award notes

Students must earn a grade of C or better in all courses within the program.

Effective Spring 2019, the Computer Information System (CIS) courses required by this program are not applicable if taken more than eight (8) years prior to the completion of the program of study. Consult with an Academic Advisor for complete information.

This program will be replaced by:
CCL/5043 Desktop Support
CCL/5044N Computer System Configuration and Support, Network

Program prerequisites
Course #Course TitleCredits
CIS105Survey of Computer Information Systems3
Required courses
Course #Course TitleCredits
BPC170A+ Exam Prep: Computer Hardware Configuration and Support3
BPC270A+ Exam Prep: Operating System Configuration and Support3
CIS126DLLinux Operating System3
CIS190Introduction to Networking3
CIS290ACComputer Information Systems Internship (3) OR
CIS296WCCooperative Education (3) OR
CIS298ACSpecial Projects (3)3
MST150++Any Microsoft Windows Operating System course3
MST152Microsoft Windows Server (4) OR
MST152++Any Microsoft Windows Server course (4)4
Restricted Electives
Course #Course TitleCredits
CIS102Interpersonal and Customer Service Skills for IT Professionals1
CIS117DMMicrosoft Access: Database Management3
CIS121ABMicrosoft Command Line Operations1
CIS175SAInterconnecting Cisco Network Devices3
CIS226ALInternet/Intranet Server Administration-Linux3
CIS280Current Topics in Computing3
  • Set up the basic hardware and software components of a computer system and troubleshoot problems with various common hardware/software configurations. (BPC170)
  • Utilize diagnostic software and utility tools to maintain and service microcomputers. (BPC270)
  • Demonstrate the skills necessary to install, configure, use and maintain a UNIX or Linux operating system. (CIS126DL)
  • Perform LAN boot sequence, configuration, and console operation. (CIS190)
  • Identify, describe, and use the hardware and software components of a local area network. (CIS190)
  • Perform work assignments in a satisfactory and professional manner. (CIS290AC, CIS296WC, CIS298AC)
  • Demonstrate the knowledge and skills required to administer or manage a local area network operating system. (MST150++)
  • Install and configure Windows server. (MST152, MST152++)

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.