Retail Management - CCL

The Certificate of Completion (CCL) in Retail Management is designed to prepare individuals working in the retail industry, and related fields, for the industry training needs in supervision and management, marketing, financial management, and business planning. The curriculum encompasses several business essentials and also emphasizes the skill sets needed for effective management and communication in the work environment. An Associate in Applied Science (AAS) in Retail Management is also available.


Major Code: 
Certificate of Completion (CCL)
Total credits required: 
Award notes

Students must earn a grade of C or better required for all courses within the program.

At Scottsdale...

For additional information about this program, visit: 

College Tabs


The Certificate in Retail Management provides training in selling, merchandising, buying, and management. This program is also endorsed by the Western Association of Food Chains (WAFC).

Course Format

Classes are offered in a variety of formats: in-person, online, day, and evening. Most of the accelerated (8-week) courses are available online.

Program Length

Students who take at least 12 credits per semester can complete the certificate in one year (two semesters). Student taking 9 credits per semester can complete the certificate in 1.5 years (three semesters).


The estimated tuition and fees for the entire program are $2,184 for Maricopa County residents and $9,768 for out-of-county residents.


The total cost of textbooks will vary depending on choice of rental or purchase options. Some courses do not require textbooks. Students can expect to spend $200-$400 for the entire program. Students can expect to spend $200-$400 for the entire program.

Program Curriculum

Semester 1

  • MGT180: Retail Management
  • COM100: Introduction to Human Communication
  • MGT251: Human Relations in Business
  • BPC 110: Computer Usage and Applications OR CIS105: Introduction to Computer Information Systems
  • Total credits: 12

Semester 2

  • MGT229: Management and Leadership I
  • MGT276: Personnel/Human Resources Management
  • MKT271: Principles of Marketing
  • ACC111: Principles of Accounting I
  • Total credits: 12
Program Contacts

Susan Meschkow, Program Coordinator
Office: BUS 133
Phone: 480.425.6912

Sue Sandblom, Department Chair
Office: BUS 126
Phone: 480.425.6792

Brenda Lawson, Division Secretary
Office: BUS 121
Phone: 480.423.6253

Program Notes:

Set up an advising meeting by emailing

Required courses
Course #Course TitleCredits
ACC111Accounting Principles I (3) OR
ACC211Financial Accounting (3)3
BPC110Computer Usage and Applications (3) OR
CIS105Survey of Computer Information Systems (3)3
COM100Introduction to Human Communication3
MGT251Human Relations in Business3
MGT101Techniques of Supervision (3) OR
MGT229Management and Leadership I (3)3
MGT180Retail Management (3) OR
MKT268Merchandising (3)
MGT276Personnel/Human Resources Management3
MKT271Principles of Marketing3
  • Demonstrate skills in leading, negotiating, and working in harmony with others in a business setting. (MGT101, MGT229, MGT251)
  • Apply fundamental concepts to perform basic computing skills and technology operations. (BPC110, CIS105)
  • Demonstrate communication principles and critical thinking through written and oral formats. (COM100)
  • Evaluate various leadership styles and management techniques and explain their use in contemporary business settings. (MGT101, MGT229, MGT251)
  • Apply marketing principles to the development of a marketing strategy. (MKT268, MKT271)
  • Evaluate current trends in human resource management and human resource needs to develop a human resource plan. (MGT251, MGT276)
  • Interpret and analyze financial information and financial performance measures to make business decisions. (ACC111, ACC211)
  • Evaluate merchandising, financial planning, and strategy in the industry to make business decisions. (MGT180, MKT268)
  • Create and present a strategic plan for a business, including financial strategy and financial performance measures. (MGT180)

At Maricopa, we strive to provide you with accurate information about this degree or certificate. However, the information above represents current requirements for the academic year and may change as the result of the curricular process. This course list does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.