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Section 4
The Cognitive & Sociocognitive Approaches


Section 4-1: The Standard Model of Memory


Do Some People Encode, Store, and Retrieve Better Than Others?

[I AM WORKING ON THIS SUBSECTION. I DISCUSSED THE TOPICS DURING CLASS. SO, PLEASE START READING THE NEXT SUBSECTION: "What is the Standard Model of Memory?"]
There are many individual differences in people's ability to encode, store, and retrieve information. Many factors are involved in these individual differences. In the following, you will learn about a few of the more unusual examples of people with extraordinary abilities to memorize and remember information.

Savant Syndrome
Kim Peek is a man with a mental disorder similar to autistic disorder , who served as the inspiration for the character played by Dustin Hoffman in the movie, Rain Man (Peek, 1996). Most people with autistic disorder are mentally retarded, which is true in Kim's case. Nevertheless, although he "cannot button his clothes, cannot manage the chores of daily life and has great difficulties with abstraction," Kim can encode, store, and retrieve verbal information with amazing ease:

He can ... pull a fact from his mental library as fast as a search engine can mine the Internet. He read Tom Clancy's The Hunt for Red October in one hour and 25 minutes. Four months later, when asked, he gave the name of the Russian radio operator in the book, referring to the page describing the character and quoting several passages verbatim. Kim began memorizing books at the age of 18 months, as they were read to him. He has learned 9,000 books by heart so far. He reads a page in eight to 10 seconds and places the memorized book upside down on the shelf to signify that it is now on his mental "hard drive." (Treffert & Christensen, 2005, p. 110)

Kim exhibits what is called "savant syndrome," which is ... (Treffert, 2000). Savant abilities typically involve mathematics, music, drawing, or calendar calculation (when given a date, such as August 31, 1857, being able to state that it fell on a particular day of the week, Saturday); and generally involve normal-to-superior memory. Kim has a superior memory for written information: he is able to memorize quickly and in detail anything he reads:

Peek's memory extends to at least 15 interests — among them, world and American history, sports, movies, geography, space programs, actors and actresses, the Bible, church history, literature, Shakespeare and classical music. He knows all the area codes in the U.S., together with the television stations serving those locales. He learns the maps in the front of phone books and can provide MapQuest-like travel directions within any major U.S. city or between any pair of them. He can identify hundreds of classical compositions, tell when and where each was composed and first performed, give the name of the composer and many biographical details, and even discuss the formal and tonal components of the music. (Treffert & Christensen, 2006, p. 50)

It seems likely that savant syndrome is causally related to brain abnormalities found in those with developmental disorders (such as autism). Kim's savant abilities, for instance, may be related to the fact that he was born without a corpus callosum (Treffert & Christensen, 2006). On the other hand, some people born without a corpus callosum show no behavioral or mental abnormalities. In these cases, neural plasticity during fetal development and in early childhood must be responsible: alternative pathways apparently develop between the two hemispheres, which allow them to communicate normally. Thus, the absence of a corpus callosum does not cause savant syndrome by itself, although in Kim's case, it may be one important factor.

The left hemisphere of Kim's left cerebral cortex also shows many abnormalities. People who suffer damage to their left hemispheres in later childhood or after sometimes acquire savant skills. This finding suggests that, in some unknown way, left-hemisphere abnormalities may be an important factor in the development of savant skills:

One possibility is that when the left hemisphere cannot function properly, the right hemisphere compensates by developing new skills, perhaps by recruiting brain tissue normally earmarked for other purposes. Another possibility is that injury to the left hemisphere merely unveils skills that had been latent[] in the right hemisphere all along. (Treffert & Christensen, 2006, pp. 52-53)

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Synesthesia and Memory
The Soviet neurologist, A. R. Luria (1987), published a case study of a man with a remarkable memory that was related to his synesthesia. The man, whom Luria referred to as "S." — an abbreviation for his last name, which was "Sherashevsky"was able to remember.... Luria began his observations of Sherashevsky during the 1920s, and continued them for about 30 years. His studies showed that Sherashevsky's memory for lists of words (written or spoken) was virtually unlimited in terms of duration (how long these memories lasted) and capacity (how many words and lists he could store in and retrieve from memory):

Experiments indicated that he had no difficulty reproducing any lengthy series of words whatever, even though these had originally been presented to him a week, a month, a year, or even many years earlier. In fact, some of these experiments ... were performed (without his being given any warning) fifteen or sixteen years after the session.... Yet invariably they were successful. During these test sessions S. would sit with his eyes closed, pause, then comment: "Yes, yes . . . This was a series you gave me once when we were in your apartment . . . You were sitting at the table and I in the rocking chair . . . You were were wearing a gray suit and you looked at me like this . . . Now, then, I can see you saying . . ." And with that he would reel off the series precisely as I had given it to him at the earlier session. (pp. 11-12)

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Photographic Memory
EIDETIC IMAGERY

Study Questions

  1. xxxxxxxx [NO QUESTIONS FROM THIS INCOMPLETE SUBSECTION WILL BE ON THE TEST, OTHER THAN THE INFORMATION PROVIDED IN THE LECTURE]

What is the Standard Model of Memory?

When people are asked to memorize a long list of words or numbers, they often find that they have an easier time remembering particular items in the sequence relative to others. For example, let’s say that you are asked to memorize the following word list:

hive   ice   lake   oar   year   care   yarn   air   axe   rod   bear   week   door

Someone reads the list out loud to you and, as soon as she's done, you quickly write down all the words you can remember. It is likely that the position of an item in the list will affect your memory for that item — a phenomenon known as the serial-position effect.

REFERENCES: Glanzer, M. & Cunitz, A. R. (1966). Two storage mechanisms in free recall. Journal of Verbal Learning and verbal Behaviour, 5, 351-360.

Murdock, B. B., Jr. (1962). The serial position effect in free recall. Journal of Experimental Psychology, 64, 482-488.

From Postman & Phillips (1965):

Found at this web site: http://intranet.yorkcollege.ac.uk/yc/new/HUMSOC/psycho/unit1/postphil.htm

In general, people tend to remember best the first few items in a list as well as the last item or two; but they forget most of the items in the middle of the list. In other words, there are two serial-position effects:

  • the primacy effect, which is the tendency to remember well the first items in a list;
  • the recency effect, which is the tendency to remember well the last items in a list.

Can you think of a good explanation for each of the serial-position effects? Cognitive psychologists have explained them by suggesting that they represent the workings of two memory subsystems. The most popular way of thinking about memory was developed by Atkinson and Shiffrin (1968). They developed what has been called the standard (or modal) model of memory (SMM). The SMM conceives of memory as consisting of a system subdivided into three interacting subsystems: sensory memory, short-term memory, and long-term memory. Sensory memory (comprising a set of five "sensory registers," with one register for each of the five major senses) is a subsystem that maintains a copy of a perception in mind for a very brief period of time: less than one second for a visual sensation and up to about two seconds for an auditory (sound) sensation. Short-term memory is a subsystem that maintains a very limited amount of encoded information in mind for up to about fifteen seconds (unless the person consciously attempts to keep the information in mind for a longer period, perhaps by repeating it over and over). Long-term memory is a subsystem that maintains an unlimited amount of information in mind for minutes, hours, days, weeks, months, or years.

According to the SMM, when a word list is read out loud, the sounds of the words are held very briefly in sensory memory. They are attended to, which moves them into short-term memory. In short-term memory, the person repeats the words or uses some other strategy that will allow the words to be transferred to long-term memory. Once in long-term memory, the memorized words will be held anywhere from a minute or so to years, depending on the strength of the memory. The first few items in a word list are well remembered because these are the items most likely to become long-term memories: individuals have time to repeat them (or use some other memory strategy to memorize them), which causes their transfer to the long-term subsystem. Thus, the transfer of encoded information to long-term memory explains the primacy effect. The last couple of items in the word list are very likely to still be in short-term memory. Thus, the storage of encoded information in short-term memory explains the recency effect. The words in the middle of the list no longer are in short-term memory and are unlikely to have been transferred to long-term memory. Thus, these words are least likely to be remembered.

The flow of information through the three memory subsystems of the SMM is illustrated in Figure 1. Characteristics of each subsystem and the major theories of forgetting from each subsystem also are included.


Figure 1. A Sketch of the Standard Model of Memory (Atkinson & Shiffrin, 1968)

What is Sensory Memory?

If you've ever twirled a lighted object (such as a flashlight or a "sparkler") in a circle at night, you've probably noticed that, if you twirled fast enough, you saw a circle of light. This is because of visual sensory memory, which is called iconic memory (the word "icon" means "image" in this context). In this case, you very briefly held in mind a mental image of the light at each point in the path being traced. If twirled fast enough, the individual iconic memories didn't have time to disappear and, therefore, they melded into a "memory circle," which you perceived as an actual circle of light. According to Baddeley (1993):

This effect was used to measure the duration of the visual memory trace as long ago as 1740 by a Swedish investigator, [Johann Andreas] Segner, who attached a glowing ember to a rotating wheel. When the wheel was rotated rapidly, a complete circle could be seen, since the trace left at the beginning of the circle was still glowing brightly by the time the ember returned to its starting point. If the wheel was moved slowly, only a partial circle would be seen, since the trace of the first part had faded by the time the ember returned to its starting point. (p. 18)

By varying the speed of the wheel, Segner was able to estimate the length of iconic memory to be about 1/10th of a second.

The first modern study on iconic memory was performed by George Sperling (1960). In one condition, Sperling asked participants to look at a blank screen onto which he flashed very briefly (1/20th of a second) three rows of four letters each:

G Z O F
D H V J
X R T P

When asked to recall as many letters as possible, most participants named the first 4 to 5 letters. Sperling believed that each participant had stored an image of the entire set of letters but that, by the time they began to "read" the second row of their mental image, it had disappeared.

In order to test the claim that iconic memory exists and that it stores a detailed visual copy of the original perception for less than a second, Sperling (1960) flashed the 12 letters to other groups of participants but asked them to recall the letters in only one of the three rows. Because it would have taken too long to orally ask them to name, say, the third row of letters (the iconic memory would have disappeared by the time he had finished), Sperling decided to sound tones of different frequencies, with each frequency indicating a particular row to to be recalled: a high-frequency tone to indicate the first row; a medium-frequency tone to indicate the middle row; and a low-frequency tone to indicate the bottom row. He found that, if the tone was sounded immediately after the letters had been flashed on the screen, most participants were able to recall all four letters in the indicated row. Sperling concluded that the participants had a complete iconic memory of the 12 letters — a memory that disappeared in a fraction of a second.

Most studies of sensory memory have looked at iconic memory or echoic (auditory) memory. These studies have demonstrated that sensory memory can be described in terms of five characteristics: the level of awareness at which sensory memories occur, the duration of sensory memories, the capacity of the sensory-memory store, the encoding of sensory memories, and what causes sensory memories to be forgotten.

Level of Awareness of Sensory Memories
Sensory memories typically are processed at the preconscious level of awareness. For example, in Section 1-4, you learned about the so-called cocktail-party phenomenon, in which your attention shifts to a conversation to which you were not attending after something important is said in that conversation (such as a mention of your name). The cocktail-party phenomenon occurs because your sensory memory is processing preconsciously a relatively large amount of sensory information. This processing of sensory information is constant, but it involves only superficial characteristics, such as the intensity of a sensation.

The preconscious processing of information that occurs in sensory memory would fit the definition of subliminal perception, which is defined as perception that occurs below the conscious level of awareness. Thus, subliminal perception allows us to briefly store and superficially process sensory information in order to determine if it is important enough to attend to, as in the cocktail-party phenomenon. However, some have claimed that subliminal perception has complex and long-term effects on our thoughts, motives, and behaviors (see Elliston, 1999). For example, some have claimed that subliminal perception has such a powerful influence that it can cause us to buy products at the store (subliminal persuasion) or to improve our mental functioning (for example, to improve our memory). These claims have little or no scientific evidence to support them (Moore, 1992; Phelps & Exum, 1992; Pratkanis, 1992). Although Sperling's studies as well as those of many others have shown that we have a sensory memory subsystem, which means that we engage in subliminal perception, there is no good evidence that it has a stable and pervasive influence on our behavior beyond the immediate one of shifting our attention to new stimuli.

Some psychoanalysts have claimed that sensory information can be processed unconsciously and that, if it is deemed to be a threat — in the sense that it may be relevant to a repressed conflict — the information is immediately placed into the unconscious level. This process is known as "perceptual defense." It is similar to repression except that, unlike repression, in perceptual defense, information related to repressed material is transferred from the preconscious level to the unconscious level without ever entering consciousness. The evidence for this process is meager: most of the supporting evidence is based on case studies in clinical situations or experimental studies that didn't include adequate controls for extraneous variables (Holmes, 1990).

Duration of Sensory Memories
Sperling's (1960) research demonstrated that iconic memories are stored for a fraction of a second. Echoic memories are thought to last somewhat longer: perhaps as long as 2-3 seconds (Baddeley, 1993). Perhaps you've experienced this when hearing a police siren or a train whistle late at night that suddenly stops: you may still "hear" the echoic memory for a second or two after it has ended.

Capacity of the Sensory Store
When we speak of the capacity of a memory store, we are talking about the amount of information (the number of memories) it can hold at any one instant. The capacity of the sensory stores for each of the senses has not been well studied. There is some evidence suggesting that the iconic store can hold perhaps about 15-20 "icons" at any one time.

Encoding of Sensory Memories
Sensory memories essentially are reproductions of the original perceptions that were processed in the sensory areas of the brain. For example, an iconic memory is a detailed visual image that is similar to the original visual perception; and an echoic memory is an auditory reproduction (an "echo") of the original auditory perception.

Forgetting of Sensory Memories
It is thought that sensory memories consist of physiological changes in the CNS — changes that appear and disappear very rapidly. This explanation of the forgetting of sensory memories is referred to as "decay theory." The physiological or physical change underlying a memory is called an engram[] (also known as a "biological memory trace"; Lashley, 1950). Thus, decay theory states that the forgetting of a memory is caused by the disappearance over time of its engram. Once the engram has disappeared, the memory no longer exists anywhere in the memory system: it has "decayed." As stated, the engrams that make up sensory memories are thought to decay very rapidly. Thus, unless a sensory memory is attended to, which then transfers it to short-term memory, it will decay almost immediately. Because we can attend to only a small number of sensory memories, virtually all sensory memories at any one moment disappear within a couple of seconds at most. Thus, we forget almost every perception that we experience (preconsciously or unconsciously) during our lives.

Figure 2 summarizes the discussion of sensory memory.


Figure 2. A Summary of the Major Characteristics of Sensory Memory.

Study Questions

  1. What are the two serial-position effects?
  2. How would you define the primacy effect in your own words?
  3. How would you define the recency effect in your own words?
  4. Would your first impression of a person be an example of the primacy effect or the recency effect? Why?
  5. What is the standard model of memory (SMM)?
  6. How are the three subsystems making up the SSM similar to each other?
  7. How do the three subsystems making up the SMM differ from each other?
  8. What is iconic memory? In which subsystem of the SMM does it belong?
  9. What did Sperling (1960) do to show the existence of iconic memory?
  10. About how long are iconic memories stored?
  11. About how long are echoic memories stored?
  12. How is the sensory memory subsystem involved in subliminal perception?
  13. What is perceptual defense?
  14. What is the main conclusion to be drawn from scientific studies of perceptual defense?
  15. What is the nature of the memory code for sensory memories?
  16. What is an engram?
  17. What is the major cause of forgetting from sensory memory?

What is Short-Term Memory?

According to the SMM, when you pay attention to information in sensory memory, it gets transferred to the short-term subsystem. As was the case with sensory memory, short-term memory may be described in terms of five characteristics.

Level of Awareness of Short-Term Memories
Since the SMM defines attention as the mental process that transfers information into the short-term subsystem, short-term memory is, by this definition, at the conscious level of awareness.

Duration of Short-Term Memories
Henry M. is a famous name in the history of memory research. On September 1, 1953, he had portions of his brain removed by William Beecher Scoville — a neurosurgeon at Hartford Hospital in Hartford, Connecticut — as a treatment for his epilepsy. Sadly, after the operation, he developed profound memory problems similar to those observed in Jimmie's case (see Scoville & Milner, 1957):

From H[enry].M.’s moment in surgery onward, every conversation for him was without predecessors, each face vague and new. Names no longer rose to the surface, neither histories nor endearing moments came any more. Reassurances of welcome had to be sought every moment from each look in every pair of eyes [because he could not remember anyone he had met since the operation].... When Dr. Scoville [the surgeon who performed the operation] came home and told his wife of the surgery, she said that he told her in the form of a joke: Guess what, I tried to cut out the epilepsy of a patient, but took his memory instead! (Hilts, 1995, p. 100)

Although Henry still was able to perceive the world, to remember events for brief periods of time, to remember many episodes of his life from before the surgery, and to perform well on a standard intelligence test, he apparently had lost the ability to form new long-term memories.

After his surgery, Henry was tested intensively until at least the late 1990s. The results of these tests have taught us much about the memory system. Because Henry’s short-term memory subsystem is intact, we can directly measure the duration of short-term memories by determining how long he can maintain a new memory:

In one test, for example, he successfully kept the number 584 in mind for 15 minutes, and when asked how he did this, he replied, “It’s easy. You just remember 8. You see, 5, 8, 4 add to 17. You remember 8; subtract from 17 and it leaves 9. Divide 9 by half and you get 5 and 4, and there you are — 584. Easy.” Yet, a few minutes later, after his attention had shifted to something else, he could not remember the number or the mnemonic scheme[] he had used, or even that he had been given a number to remember. [REFERENCE?]

It might seem that short-term memories can be retained for at least 15 minutes. However, Henry was maintaining the memory in the short-term store longer than usual by using maintenance rehearsal, which is a type of rehearsal[] in which one repeats over and over again the material to be remembered . You probably do this often during your day whenever you want to remember something for a short period of time, such as a phone number that someone has given you to dial. (Note: You can create your own mnemonic schemes here.)

In studying the duration of short-term memories, researchers prevent study participants from using maintenance rehearsal by asking them to perform a mental task, such as counting backward from 100 by 3’s, immediately after giving them material to memorize, such as a word list. After a short period of time (say, 5 seconds), the researchers ask the participants to recall as much of the material as possible. By varying the amount of time that passes before recall, memory researchers can determine how quickly a memory is lost from the short-term store. Such research has demonstrated that we begin forgetting short-term memories within the first few seconds after receiving new information (see Figure 3). By about 15 seconds after receiving the information, any memory of it has virtually disappeared from the short-term store. Although we can increase the duration of short-term memories with maintenance rehearsal (as Henry M. did in the passage quoted above), the memories will disappear very rapidly when we stop repeating the information. Therefore, if our memory system contained only the short-term store and the mental process of maintenance rehearsal, our memories would be virtually useless for most purposes.


Figure 3. The Percentage of Information Maintained in the
Short-Term Store Over 18 Seconds (Fernald, 1997, p. 237).

Capacity of the Short-term Store
The amount of information that can be held in the short-term store at any one time is easily measured. For example, we can present word lists with varying numbers of words and determine at what point people start to have trouble:

  • 3 Items:  grand    bear       top
  • 4 Items:  kite        hive        core       wean
  • 5 Items:  rod         ice          week      gate       pin
  • 6 Items:  ear         axe         zoo         lake       joke        vase
  • 7 Items:  fine         dime      cake       nice       moat      shell       oar
  • 8 Items:  lint         pine       year       urn         bore       zinc        air         mine
  • 9 Items:  sea         time       oak         earn       wine      care        jam       like        born
  • 10Items: vine       nook      rare        yarn       lawn      bone      hook      wear      grain     door
You can take a test that measures the capacity of your short-term memory for lists of letters here. And you can take another test that measures the capacity of your short-term memory for pictures here. Once the number of items to be remembered gets larger than about 6-8 items, people begin to have difficulty maintaining the entire list in their short-term store. On average, people are able to hold about seven items in their short-term store at any given time, give or take a couple of items (Miller, 1956).

Encoding of Short-term Memories
Encoding involves various ways of processing (manipulating and transforming) information in order to mentally label it — to form a memory code for the information. How we encode depends on the nature of the material to be remembered and what we are trying to do with this information. In looking at encoding in short-term memory, most studies have used rapidly presented verbal material (such as a word list or a list of nonsense syllables) that people then immediately recall. Under these conditions, people tend to use mostly maintenance rehearsal to memorize the material. Let’s say that we have presented the following list of words to a group of people:

cat   run   suit   junk   frame   clothes   dress   stone   age   log   boat   watch

We probably will find that, although most people will be able to recall several of these words, they also may remember incorrectly some words that were not presented. These misremembered words can tell us what kind of encoding a person used. For example, at the extreme, someone might incorrectly remember hearing the following 12 words:

bat   bun   fruit   bunk   lame   droves   mess   bone   rage   bog   goat   botch

It is very improbable that any one person would incorrectly remember all these words; but an individual might make one or more of these mistakes. Now, in what way are these misremembered words similar to the original list? If you repeat the words out loud, you will find that the misremembered words rhyme with the original list of words. These mistakes suggest that the original list of words was phonemically encoded in short-term memory. In other words, when verbal material is encoded for storage in short-term memory, it tends to be encoded according to the way it sounds. If the words had been semantically encoded, what kinds of mistakes would we have observed when subjects recalled the list? In this case, the mistakes would have contained words such as the following:

feline   jog   tuxedo   trash   border   shirts   skirt   rock   old   wood   ship   clock

If we encoded information semantically in short-term memory, people would misremember words that have a meaning similar to those in the original list. The fact that this rarely happens shows that we do not often use semantic encoding for the initial formation of short-term memories.

We will talk more about the encoding of short-term memories when the topic of working memory is discussed in Section 4-3.

Forgetting of Short-Term Memories
Earlier in this section, decay theory was defined as, "the forgetting of a memory ... caused by the disappearance over time of its engram." When an engram disappears, the memory no longer exists: it has "decayed." A memory subsystem that is limited in terms of the duration of its memories contains engrams that decay over a period of time. In the case of short-term memories, the engrams decay within 20 seconds unless maintenance rehearsal is used. Thus, the neural changes that form the foundation for short-term memory degrade over a short period of time.

Another reason why short-term memories are quickly lost involves the limited capacity of the short-term store. Once this capacity is met, the addition of new information requires that information already in the store be "pushed out." Displacement theory states that the forgetting of memories occurs when new information pushes old information out of the memory store. Because the short-term store can hold only about seven items of information, displacement is an important cause of forgetting from this memory subsystem.

Study Questions

  1. According to the standard model of memory, what is attention?
  2. At what level of awareness are short-term memories?
  3. Why was Henry M. able to remember a set of numbers for 15 minutes even though he was unable to transfer this memory from the short-term store to the long-term store?
  4. How would you define a mnemonic scheme in your own words? (Note: In your answer, please give an example of a mnemonic scheme that you have used.)
  5. What is the duration of unrehearsed short-term memories? What is the duration of rehearsed short-term memories?
  6. What is the approximate capacity of the short-term store?
  7. Of what use is the short-term store if it is so limited in terms of capacity and duration?
  8. How are short-term memories of verbal material encoded?
  9. If I try to recall a word list that I learned 5 minutes ago, and recall that it included the word "pig" when the word actually was "big," what kind of memory codes did I form?
  10. If I try to recall a word list that I learned 5 days ago, and recall that it included the word "pig" when the word actually was "pork," what kind of memory codes did I form?
  11. When a memory subsystem is limited in terms of its duration, what theory of forgetting best explains why memories are lost from its memory store?
  12. When a memory subsystem is limited in terms of its capacity, what theory of forgetting best explains why memories are lost from its memory store?
  13. Which theory (or theories) of forgetting best explain(s) why memories are lost from the short-term store?

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