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Section 4
The Cognitive & Sociocognitive Approaches


Section 4-2: Working Memory and Long-Term Memory


What is Working Memory?

According to Baddeley (1993), "Short-term memory is not a single unitary system; rather it is an amalgam[] or alliance of several temporary memory systems working together" (p. 39). Baddeley and Hitch (1974) named this amalgam, "working memory." Working memory is a memory subsystem that comprises a set of mental structures and processes involved in organizing and integrating sensory and other information held in the short-term store. In describing working memory, it will help first to consider some example. In the following partial senetence, to what specific sequence of actions does the word "hit" refer?

The ball was hit by the ___?

You cannot specify the actions until you know who or what is hitting the ball. If the final word in the sentence is "baby," the specific actions performed would be very different than if the final word is "batter." In order to understand which actions are being performed, your short-term store needs to hold onto all the words until the final word is spoken, at which time your working memory can integrate them.

Let's look at another (similar) example. Let's say that someone reads aloud to you the following incomplete sentence:

He strode across the court and objected to what had just occurred
because his opponent had _____.

Again, you must hold the words in your short-term store—words that cannot be fully integrated and understood until the final words are spoken. Let's say that you are read one of the following two phrases to complete the sentence:

  • stepped across the baseline during his serve.
  • presented hearsay evidence to the jury

As you can see, each phrase would lead your working memory to give a different interpretation to the initial words of the sentence. But the sentence cannot be interpreted until all the words have been spoken, at which time your working memory integrates the information and processes its meaning.

Components of Working Memory
According to Baddeley (2004), the four main components of working memory are:

    1. the central executive
    2. the phonological loop
    3. the visuo-spatial sketch pad
    4. the episodic buffer

Central Executive. Please read the following passage and answer the question that immediately follows it:

There was a strange noise emanating from the dark house. Bob had to venture in to find out what was there. He was terrified: rumor had it that the house was haunted. He would feel more secure with a stick to defend himself and so he went and looked among his baseball equipment. He found a bat that was very large and brown and was flying back and forth in the gloomy room. Now he didn't need to be afraid any longer. (Baddeley, 1993, pp. 68-69)

Was the bat (a) something you hit a baseball with or (b) a flying mammal? At first, most people would choose (a), but those with a central executive that functions at an above-average level are much more likely to switch to (b) relatively quickly.

The central executive is an integrated group of mental processes that monitors and coordinates all other mental functions in working memory. The central executive is analogous to the control tower at an airport: the people in the control tower monitor and coordinate all ground and air operations. In doing so, they focus their attention on the most important and demanding tasks (such as coordinating air traffic) and leave the performance of routine tasks to other personnel (such as baggage handling). Nevertheless, the people in the control tower are ready to take control of even routine tasks if a problem arises. In a similar way, the central executive attends to tasks that make the greatest cognitive demands on working memory (such as trying to memorize a word list that is being read aloud). It allows routine activities to be handled by other parts of working memory (such as recognizing that a sound made by the person reading the list is a word).

If a problem arises in one of these routine tasks, however, the central executive immediately takes control and attempts to solve it. For example, if you are driving a route that you have driven many times before, your central executive does not need to be concerned with the task and, hence, deals with other matters. But if another car suddenly veers into your lane just a few inches in front of your bumper, your central executive takes command and figures out what needs to be done to return the situation to normal. The central executive is associated with activity in the frontal lobes of the brain (see Section 2-X and Figure 1).


Figure 1. The Right Frontal Lobe of the Human Brain.
(The picture appears at this link.)

Phonological Loop. The word "phonology" refers to the relationships among the fundamental sounds used in a spoken language. The phonological loop is an integrated group of mental processes that encodes speech sounds in working memory. The influence of the phonological loop is evident in the phonemic encoding used by working memory when trying to memorize items in a word list. As stated earlier, phonemic encoding typically involves maintenance rehearsal (repeating the words over and over again), which is why this component of working memory is referred to as a "loop." You probably have found that it is very difficult to listen to someone speaking to you while you also are listening to a television show. This is because the phonological loop can encode only a limited amount of speech at any one time—that is, it is limited in capacity. In fact, research on the phonological loop has shown that the capacity of the short-term store for speech sounds is limited to the number of words that one can say "subvocally" (that is, inside one's mind) in about 1.5 seconds (summarized in Baddeley, 2004).

On the other hand, it is not difficult to listen to a person speaking to you while you also are listening to the "white noise" of a television tuned to a channel with no broadcast. Research shows that the phonological loop specializes in speech sounds, although it also encodes to a lesser extent some other sounds, such as music. This makes sense when one remembers that speech itself is very musical: it exhibits intonation, pitch, and rhythm. It seems that the phonological loop is important for the learning of language and, hence, probably is an essential part of working memory during the first years of life when language learning is at a maximum. It again becomes important when learning other languages later in life. The discovery that the phonological loop is associated with activity in areas of the temporal lobes (see Figure 2) involved in understanding and producing language (spoken, written, or signed) is consistent with the finding that it is specialized for encoding speech sounds (see Section 2-X).


Figure 2. The Right Temporal Lobe of the Human Brain.
(The picture appears at this link.)

One interesting research finding is that the phonological loop does not seem to be involved in the speed of reading or the comprehension of written words in fluent[] readers (Baddeley, 1993). To demonstrate this to yourself, read the next few sentences while saying the word "the" under your breath. If you are a fluent reader, you should have little or no difficulty reading and understanding these sentences. If you are not a fluent reader, you probably need to subvocalize[] the words in order to read and understand them, as is true for beginning readers. In this case, saying the word "the" under your breath will interfere with your ability to read these sentences.

Visuo-Spatial Sketch Pad. In combining the words "visual" and "spatial," Baddeley (1993) intended to refer to a part of memory that encodes visual information in terms of separate objects as well as the arrangement of these objects in one's visual field[]. The visuo-spatial sketch pad is a part of working memory consisting of an integrated group of mental processes that visually encodes objects in space. For example, Wayne Gretzky, who was perhaps the greatest hockey player ever, had a unique ability to know precisely where every player was on the ice at each moment during a game. With this information, he was able to visualize a number of alternative shots and then quickly choose the best one:

What Gretzky perceives on a hockey rink is, in a curious way, more simple than what a less accomplished player perceives. He sees not so much a set of moving players as a number of situations.... Moving in on the Montreal blueline, as he was able to recall while he watched a videotape of himself, he was aware of the position of all the other players on the ice. The pattern they formed was, to him, one fact, and he reacted to that fact. When he sends a pass to what to the rest of us appears an empty space on the ice, and when a teammate magically appears in that space to collect the puck, he has in reality simply summoned up from his bank account of knowledge the fact that in a particular situation, someone is likely to be in a particular spot, and if he is not there now he will be there presently. (Gzowski, 1981; quoted in Gladwell, 1999)

Gladwell (1999) called Gretzky a "physical genius," by which he meant (in the terminology of working memory) a person whose visuo-spatial sketch pad is vastly superior to those of most other people:

What sets physical geniuses apart from other people, then, is not merely being able to do something but knowing what to do — their capacity to pick up on subtle patterns that others generally miss. This is what we mean when we say that great athletes have a "feel" for the game, or that they "see" the court or the field or the ice in a special way. Wayne Gretzky, in a 1981 game against the St. Louis Blues, stood behind the St. Louis goal, laid the puck across the blade of his stick, then bounced it off the back of the goalie in front of him and into the net. Gretzky's genius at that moment lay in seeing a scoring possibility where no one had seen one before. "People talk about skating, puck-handling, and shooting," Gretzky told an interviewer some years later, "but the whole sport is angles and caroms, forgetting the straight direction the puck is going, calculating where it will be diverted, factoring in all the interruptions."

Those with a superior visuo-spatial sketch pad, such as Gretzky, have a distinct advantage in playing sports since rapid and accurate visual encoding is a fundamental aspect of every sport.

The ability to form visual images of objects, such as imagining an elephant, appears to be associated with activity in a pathway that extends from the occipital to the temporal lobes (see Figure 3), which is involved in visual perception and object recognition (as stated in Section 2-X, this pathway sometimes is called the "what pathway" because it recognizes what an object is). The ability to process spatial[] information, such as Wayne Gretzky's ability to know where other players were on the ice, is associated with activity in a pathway that extends from the occipital to the parietal lobes, which are involved in visual perception and spatial recognition (as stated in Section 2-X, this pathway sometimes is called the "where pathway" because it recognizes where an object is in relation to other objects).


Figure 3. The What and Where Pathways in the Brain of a Rhesus Monkey
(The picture appears at this link.)

Episodic Buffer. In computer terminology, a buffer is an area set aside for the temporary storage of incoming information that, when the input has been completed, is transferred elsewhere. When cognitive researchers speak of the episodic buffer, they are referring to a component of working memory that receives input from many sources, temporarily stores this information, and then integrates it in order to construct a mental episode[] of what is being experienced right now — a mental representation of the current moment (Baddeley, 2000; see this link for a summary). Baddeley (2000) described the episodic buffer as follows:

The episodic buffer is assumed to be a limited capacity [that is, it can hold only a small amount of information] temporary [several seconds] storage system that is capable of integrating information from a variety of sources. It is assumed to be controlled by the central executive, which is capable of retrieving information from the store in the form of conscious awareness, of reflecting on that information, and, where necessary, manipulating and modifying it. The buffer is episodic in the sense that it holds episodes [life events] whereby information is integrated across space and potentially extended across time. (p. 421)

It is assumed that the episodic buffer stores information in complex memory codes that consist of combinations of several simpler memory codes (such as phonemic, visual, and semantic). In addition, it is thought that the episodic buffer is the part of working memory that interacts with parts of the long-term memory subsystem. The relationships among the different components of working memory, and the interaction of the episodic buffer with long-term memory, are illustrated in Figure 4:


Figure 4. Relationships Among the Four Components of Working Memory.

Working memory is used to process information that is stored temporarily in the short-term store. It is the part of the memory system that reasons, reads, writes, performs computations, converses, and so on. For example, when listening to a speech, an interpreter at the United Nations must:

(a) store information in the language being spoken;
(b) compare this information to long-term memories of the language into which the speech will be translated;
(c) quickly translate it orally for those needing the translation while, at the same time;
(d) store the next set of words being spoken, and repeating the process.

This task requires a working memory that is operating at its peak level of performance. Interpreters can only perform at this level for a short time: they need to rest frequently and, hence, switch places every few minutes with other interpreters.

The task of language translation illustrates that working memory and long-term memory constantly interact when processing information held in the short-term store. Much of this interaction — as well as some of the processing that goes on in the phonological loop, the visuo-spatial sketch pad, and the episodic buffer — occur at the preconscious and unconscious levels. Thus, although the short-term store is at the conscious level, not all of working memory is at the conscious level.

Study Questions

  1. How would you define working memory in your own words?
  2. What are the four main components of working memory?
  3. How would you define the central executive in your own words?
  4. What is an example of the functioning of the central executive that is not mentioned in the book?
  5. How would you define the phonological loop in your own words?
  6. What is an example of the functioning of the phonological loop that is not mentioned in the book?
  7. How would you define the visuo-spatial sketch pad in your own words?
  8. What is an example of the functioning of the visuo-spatial sketch pad that is not mentioned in the book?
  9. What is a "buffer" in the functioning of a computer program?
  10. How would you define the episodic buffer in your own words?
  11. What is an example of the functioning of the episodic buffer not mentioned in the book?
  12. In what way is the episodic buffer related to long-term memory?

How Do Working Memory and Long-term Memory Interact?

Much of the research that has led to our current understanding of the components of working memory and the characteristics of the short-term store made use of memory tasks involving the rapid visual or auditory presentation of numbers, words, or letters, followed almost immediately (within about 15 seconds) by retrieval. In this research, therefore, the encoding and storing of information in working memory made use of the phonological loop and maintenance rehearsal — a type of rehearsal that produces primarily phonemic memory codes[].

In everyday life, however, verbal material that is important to us and that we want to remember for a while (such as the material in this book) typically is not memorized in this way. For instance, when you study for a test, you are unlikely to receive a high score if you rapidly read the textbook material and then immediately take the test. Instead, those who get high scores typically go back over the material many times before taking the test. In addition, there typically is a relatively long time period (definitely more than 15 seconds) between the last time they study for the test and the retrieval of the material during the test. In memory research, this is called the retention interval, which is defined as the elapsed time between the encoding (and storing) of material, and the retrieval of this material (such as on a test).

Phonemic encoding of verbal material typically does not produce long-lasting memory codes, which is why students who consistently do well on tests do not rely solely on maintenance rehearsal when studying. Instead, they have learned that thinking deeply about the information and relating it to other things they already know is the best way to receive high test scores. In this case, they are using their working memories to semantically encode[] the material. If your goal is to create enduring long-term memories of the material — memories that can be activated in many ways, then it is best to semantically encode the material. Semantic memory codes are produced through elaborative rehearsal — a type of information processing that links new information to information already maintained in the long-term store. It should be obvious that it is easier to remember something you are learning if you can associate it with something that you already know. For example, I can easily remember the name of anyone named "Jeff" because that is my name, which is a name that obviously is already stored in my long-term memory along with strong emotions related to that name. In the case of emotionally neutral words, such as retrieval, elaborative rehearsal would include methods of information processing such as the following:

  • Forming a visual image of the word "retrieval," perhaps by imagining your hand pulling a word out of your opened head.
  • Relating "retrieval" to a past experience, such as thinking of the time that you suddenly remembered the name of your first-grade teacher after being unable to recall it at first.
  • Defining "retrieval" in your own words, such as "retrieval means getting information out of a memory store."

Of course, there are other ways to elaboratively rehearse this term. Any method that allows you to transform the information into something meaningful would be an example of elaborative rehearsal.

Let's use elaborative rehearsal to memorize the six-item word list presented in Section 4-2: ear, axe, zoo, lake, joke, vase. One way to do this would be to create a story out of the words:

A man cut off the ear of a stuffed animal with an axe at the zoo down by the lake. As a joke, he put it in a vase and gave it to his friend.

As you can see, the story does not have to be a good one, or even one that makes much sense. It only has to be meaningful to you. In this case, the meaning involved organizing the words into an ordered sequence. We also could have elaboratively rehearsed these items by visualizing each one located in a different spot in an imagined scene.

As very popular method of elaborative rehearsal is chunking. A chunk is a meaningful unit of information. For example, what at first may seem to be a random sequence of letters or numbers sometime may be chunked into a smaller number of meaningful items:

n   b   c   c   i   a   t   g   i   f   b   m   w

These thirteen unrelated letters may be organized into four chunks of meaningful information

nbc            cia            tgif            bmw

Four chunks is a number that can be held in the short-term store easily by almost anyone. By elaborating with chunking, the total amount of information held in the short-term store has been dramatically increased. Furthermore, by forming meaningful memory codes, it becomes more likely that the information will be transferred to the long-term store, where it should form enduring memories (see below).

The process of elaborative rehearsal shows clearly that working memory must be interacting constantly with the long-term subsystem: in creating semantic memory codes, the information in the short-term store is being linked to information held in the long-term store. An example reported by Baddeley (1993) illustrates well this interaction between the short-term and long-term stores:

John Bransford describes an informal experiment in which experimenter E [let's call him "Ed"] walked into the office of a colleague C [let's call him "Craig"] and said simply, ‘Bill has a red car’. [This statement was made with no explanation.] Here is the description of Craig's reactions: ‘Craig looked very surprised, paused for about three seconds, and finally exclaimed “What the hell are you talking about?” After a hasty de-briefing session Craig laughed and told Ed what had gone on in his head. First he thought that Ed was talking about a person named Bill that Craig knew. Then Craig realized that Ed could not in all probability know that person; and besides Bill would never buy a red car. Then Craig thought that Ed may have mixed up the name and really meant to say Jeff (a mutual friend of Craig and Ed). Craig knew that Jeff had ordered a new car, but he was surprised that it was red and that it had arrived so soon. Craig also entertained a few additional hypotheses — all within about three seconds. After that he gave up, thereupon uttering “What the hell are you talking about?”’ (pp. 143-144; modified slightly from the original)

As you can see from this example and from your own experiences, our working memory constantly takes in information from the outside world and relates it to other information already in long-term memory. This process of elaboratively rehearsing the new information occurs very rapidly. By comparing in working memory the new information with information already in the long-term store, we often are able to make sense of the new information, thereby forming semantic codes.

(See this link to learn how to study better for tests using the findings of memory research.)

Study Questions

  1. How does the work of translators show that working memory and long-term memory interact in processing information held in the short-term store?
  2. At what level of awareness is the information held in the short-term store?
  3. At what level of awareness are the mental processes of working memory?
  4. How would you define "retention interval" in your own words? (Note: In your answer, please give an example of a retention interval in everday life.)
  5. How would you define "elaborative rehearsal" in your own words?
  6. What kinds of memory codes are produced by elaborative rehearsal?
  7. What are some examples of elaborative rehearsal from your everyday life?
  8. Why do I ask questions such as those in #17 and #19? (Hint: It has something to do with elaborative rehearsal and the formation of long-term memories.)
  9. How are maintenance rehearsal and elaborative rehearsal similar?
  10. How do maintenance rehearsal and elaborative rehearsal differ?
  11. What are the methods of elaborative rehearsal described above?
  12. How would you chunk the following list of 32 numbers:
    18411850186518811901192319451963?
  13. What information in long-term memory did your working memory use to chunk the numbers in Question 24?
  14. How many chunks of information did you end up with?

How Much Information Can We Remember?

Because attention and elaborative rehearsal typically take time and effort, and because attention and elaborative rehearsal are necessary for remembering much of the information entering our sensory memory during a single episode of our lives, we can expect to forget almost everything that we experience from one episode to the next. Most of the information entering sensory memory is never attended to and, therefore, is never transferred to the short-term store. Only a fraction of the transferred information is elaborated well enough to be transferred on to the long-term store. Figure 5 presents an illustration of the amount of information transferred from one store to the next during a single episode (the amount of information in a store is indicated by its relative size):


Figure 5. The Amount of Information Transferred From One
Memory Store to Another During a Single Life Episode.

On the other hand, the more that we learn about a particular topic, the less time and effort it takes to elaboratively rehearse new information related to that topic. This is because, when there exists a large amount of related information in the long-term store, there exist more memories to which new information can be linked. In fact, when you become an expert on a topic, elaborative rehearsal for new information related to that topic occurs almost automatically. For example, Schacter (1996) discussed the ability of chess experts to automatically memorize the positions of pieces on a chess board after simply glancing at the board:

After just a single five-second exposure to a board from an actual game, international [chess] masters in one study remembered the locations of nearly all twenty-five pieces, whereas novices could remember the locations of only about four pieces. Moreover, it did not matter whether the masters knew that their memory for the board would be tested later; they performed just as well when they glanced at the board with no intention to remember it. (p. 48; emphasis added)

Chess grandmasters have encoded and stored in long-term memory an extraordinary amount of information about past chess games (both those games they have played themselves and those games played by other chess masters they have studied); and, therefore, they are able to compare rapidly and effortlessly a current game with their long-term memories of prior games. This feat, however, does not indicate a superior memory ability: they were no better than anyone else at remembering the positions of randomly placed pieces (Ericsson & Lehmann, 1996; Ross, 2006). In other words, the chess pieces had to be in a meaningful relation to each other on the board in order for chess grandmasters to demonstrate their ability to rapidly and effortlessly encode and store the positions of the pieces in long-term memory:

To a beginner, a position with 20 chessmen on the board may contain far more than 20 chunks of information, because the pieces can be placed in so many configurations. A grandmaster, however, may see one part of the position as "fianchettoed bishop in the castled kingside," together with a "blockaded king's-Indian-style pawn chain," and thereby cram the entire position into perhaps five or six chunks. (Ross, 2006, p. 69)

The moral of this research for your academic work is clear: the more that you learn about an academic area (such as psychology), the less time and effort is required to elaboratively rehearse and remember new information in that area.

PUT IN SCHEMAS, AUTOMATIC PROCESSES, & CONTROLLED PROCESSES

Study Questions

  1. What has research shown about the relative abilities of elaborative rehearsal and maintenance rehearsal to form new long-term memories?
  2. What is meant by "deep knowledge"?
  3. What is the best way to develop deep knowledge?
  4. What is the most effective studying strategy to use in your courses? (Note: In your answer, please describe the specific activities included in this strategy.)
  5. What happens to the amount of stored information as it is transferred from the sensory store to the short-term store to the long-term store?
  6. What reduces the amount of time and effort needed to elaboratively rehearse information in the short-term store?
  7. What effect does this reduction of time and effort to elaboratively rehearse have on the amount of information transferred from the short-term store to the long-term store?
  8. As you develop more and more knowledge about an academic area, what should happen with respect to the amount of time and effort needed to elaboratively rehearse new information in that area?

What is Long-Term Memory?

According to the cognitive approach, the long-term subsystem consists only of the long-term store. In other words, cognitive theorists do not include any components in this subsystem that further process information transferred from working memory. The long-term store can be described in terms of the same characteristics used to describe the sensory and short-term stores: the levels of awareness at which long-term memories are stored; the duration of long-term memories; the capacity of the long-term store; the encoding of long-term memories; and the causes of forgetting of long-term memories. The first characteristic will be discussed in this section. The other characteristics and the topic of forgetting from the long-term store will be discussed in Section 4-4.

Levels of Awareness of Long-Term Memories
We can think of the ability to attend to information stored in the memory system as involving a continuum from conscious, to preconscious, to unconscious (see Figure 6). By definition, only memory codes in the short-term store are at the conscious level. Therefore, memory codes in the long-term store are below the conscious level. As you probably know from your own experience, some long-term memories are relatively easy to retrieve (that is, to bring to the conscious level), such as the day and time of your favorite television show. These memory codes are stored at the preconscious[] level. On the other hand, other long-term memories are much more difficult, perhaps even impossible, to retrieve, such as the name of your second-grade teacher. These memory codes are stored at the unconscious[] level. In order to bring long-term memories to the conscious level, long-term memory codes must be attended to, which leads to their transfer to the short-term store. Unconscious long-term memory codes may not be able to enter the short-term store, but they still may be transferred to unconscious components of working memory, thereby affecting conscious cognitions, emotions, and behaviors. A long-term memory code stored at the preconscious level is called an explicit memory. For example, your conscious memory of what you were doing five minutes ago involves the activation of a preconscious long-term memory code. Or, the activation of a preconscious memory code about the meaning of the term "explicit memories" may allow you to answer a test question about explicit memories correctly. A long-term memory code stored at the unconscious level is called an implicit memory. For example, an implicit memory of the meaning of the term "implicit memories" may cause you to "guess" correctly when responding to a test item about the concept. Or an implicit memory of being frightened when you were an infant by a psychologist banging a hammer against a steel bar (Watson & Rayner, 1920) may cause you to avoid taking psychology courses in college.


Figure 6. Levels of Awareness & the Ease or Difficulty of
Attending to Mental Content at Each Level

The case of Henry M. can help us to understand better the distinction between explicit and implicit memories. As we saw in Section 4-2, it was very difficult for Henry to learn new information. Scoville and Milner (1957) provided some examples of Henry's amnesia:

Ten months ago [Henry's] family moved from their old house to a new one a few blocks away on the same street; he still has not learned the new address, though remembering the old one perfectly, nor can he be trusted to find his way home alone. Moreover, he does not know where objects in continual use are kept; for example, his mother still has to tell him where to find the lawn mower, even though he may have been using it only the day before. She also states that he will do the same jigsaw puzzles day after day without showing any practice effect and that he will read the same magazine over and over again without finding their contents familiar. This patient has even eaten luncheon in front of one of us [Brenda Milner] without being able to name, a mere half-hour later, a single item of food he had eaten; in fact, he could not remember having eaten luncheon at all. (p. 14)

Nevertheless, there are some things that he could learn and remember quite well. For example, he was tested often over many years in the same room at the Massachusetts Institute of Technology. When walking down the hall to the testing room, he would claim that he did not know where this room was, yet he would make the correct turns taking him to it. He seemed to know approximately where the room was, but he did not know that he knew this! This suggests that his amnesia was not complete. Although Henry did not have an explicit memory for the location of the testing room, he did have an implicit memory, which allowed him \to walk there. In general, Henry was unable to form new explicit memories, but he seemed able to form new implicit memories.

Another example of this can be seen in a case study from a century ago (described in Sacks, 1995). One day in 1911, a neurologist by the name of Edouard Claparéde took his medical students on rounds. One of Claparéde's patients was a man with severe anterograde amnesia similar to Henry's. In order to demonstrate the man's memory disturbance, Claparéde placed a pin between his fingers and, when he reached for the patient's hand to shake it, he instead stuck the pin in the man's palm. Within a minute or two after this event, the man was unable to remember why his hand hurt: he had no episodic memory of the incident. The next day, however, the patient, although unable to recall the incident, refused to shake hands with Claparéde. This means that the patient must have formed an implicit memory of the incident. In fact, this patient’s reaction involved the classical conditioning of a fear response (the CS was the sight of Claparéde’s hand, the UCS was the pain caused by the pin, and the CR was the fear elicited by the sight of Claparéde’s hand). Classical conditioning often involves the formation of implicit memories.

In order for a person's long-term memory code (whether explicit or implicit) to affect his or her conscious cognitions, emotions, and behaviors, the person must experience a retrieval cue, which is a stimulus that activates a long-term memory code. If the memory code is an explicit one, the retrieval cue will cause a conscious memory to be retrieved. If the memory code is an implicit one, the retrieval cue will cause changes in conscious cognitions, emotions, and/or behaviors (as in the case of Claparéde’s patient) . Retrieval cues activate long-term memory codes because they are, in some way, associated with them. For example, if you want to retrieve explicit memories of the names of your friends in third grade, standing in your third-grade classroom or seeing a class picture from third grade might be adequate retrieval cues. In fact, these retrieval cues may bring back a flood of memories from that time period. Or perhaps, while eating waffles one day, you suddenly think of a friend from childhood. As you think more about this friend, you may remember the time you stayed overnight at his house and ate waffles for breakfast. In this example, the waffles were a retrieval cue because they were associated with this explicit memory of your childhood friend.

Smells and tastes seem to be especially good retrieval cues for explicit memories of life events from long ago. For example, Marcel Proust (1871–1922), the famous French novelist and essayist, described in a passage from his novel, In Search of Lost Time (À la Recherche du Temps Perdu), the recall of an intense and stirring childhood memory:

The other evening, having come in chilled, by the snow, and not being able to get warm, as I had started to read in my room under the lamp, my old cook offered to make tea, which I never drink. And chance had it that she brought me some slices of toast. I dipped the toast into my mouth and having the sensation against my palate of its sogginess permeated with the taste of tea, I felt a disturbance, scents of geraniums and orange trees, a feeling of extraordinary light, of happiness; I stayed motionless, fearing a single movement could interrupt what was happening in me, which I did not understand, but still concentrating on this taste of dunked bread, which seemed to produce such wonders, when suddenly the shaken partitions of my memory caved in, and it was the summers I spent in the country house I mentioned which burst into my consciousness, with their mornings, and drawing with them the procession, the nonstop charge of happy hours. Then I remembered: every day when I was dressed, I went down into the room of my grandfather, who had just awakened me and was drinking his tea. He used to dunk a rusk and give it to me. (quoted in Hilts, 1995, p. 77)

As an adult, the taste of toast dipped in tea served as a retrieval cue for a memory not recalled in many years — a memory of summers spent at a relative’s house. The memory's powerful impact was due to its vivid perceptual details and the strong emotions evoked. Most remembrances, however, are not so clear and striking. Retrieval cues (such as the several choices you read on a question from a multiple-choice test) are more likely to activate memories of general knowledge or fuzzy memories of past life events.

Another example of a retrieval cue involves the common experience of having to return to the place in which you recently had thought of something in order to remember what that thought was. For example, perhaps while you were in your bedroom one afternoon, you decided to drive to the grocery store and pick up a few things. You remembered that your car keys were in the kitchen and, so, you started to walk down the hallway towards the kitchen. Halfway there, however, you forgot why you were going to the kitchen. At that point, it is likely that you stopped, turned around, and returned to the bedroom. When you looked around the bedroom, you probably remembered suddenly that you had been walking to the kitchen to get your car keys. In this example, your bedroom served as a retrieval cue for the memory.

The concept of retrieval cue helps to explain why using elaborative rehearsal to encode information in the short-term store is the best strategy for creating easily accessible and stable long-term memories. When we elaboratively encode information, a memory code is created that can be activated by a larger number of retrieval cues because elaborative rehearsal creates a number of links to information already stored in the long-term subsystem. Furthermore, the greater the number of possible retrieval cues, the more likely it becomes that the memory will be retrieved often, which creates a stronger and more durable memory code. For example, if you encoded the name of the behaviorist, "John Watson" in terms of his later career as an advertising executive (see here), you may be unable to answer a test question asking you to "name the famous behaviorist who studied the conditioning of fear in Little Albert." A memory code created through the use of elaborative rehearsal, however, probably would allow you to answer this question easily since a larger number of retrieval cues (such as this test question) would activate the memory code associated with John Watson.

Retrieval cues may also explain déjà vu experiences, in which people have the uncanny feeling that they have already experienced in the past the situation in which they find themselves currently. The cognitive theory of déjà vu states that stimuli in the current situation are acting as a retrieval cue for a memory of a different, but still similar, situation from the past. For example, when looking out at a classroom of faces, teachers sometimes feel as if they are reliving a previous experience. It is likely, however, that the current situation is activating a long-term memory code of a past experience in which they were looking out at a classroom full of faces, especially if that experience occurred in the same classroom. (A comedian once stated that he was suffering from two memory problems — amnesia and déjà vu—at the same time. He said, “I feel as if I’ve forgotten this before.”)

There is evidence that mental states can serve as retrieval cues. For example, state-dependent memory is said to occur when people are better able to retrieve information learned while in a particular mental state (such as a state of consciousness or a mood state) when they are again in that same mental state. For example, if you study for your test while drinking a few beers, you may do better on the test if you have a few beers while taking it. Before you put this strategy into action, however, you should be aware that you will do much better on the test if you are sober both while studying for the test and while taking the test. Nonetheless, some research on state-dependent memory suggests that, if you are slightly intoxicated while studying, then you may do a bit better if you are slightly intoxicated while taking the test.

A mood is a stable (lasts for at least several days) and pervasive (occurs in most situations) emotional state. For example, in order to be diagnosed with a mood disorder, such as major depression, a person must experience the emotion of depression (severe sadness) every day for most of the day over at least a two-week period. A person who becomes depressed for a day after receiving a low grade on a chemistry test is experiencing a change in emotions, but not changes in moods. Some research on state-dependent memory suggests that the mood you are in while learning material may serve as a retrieval cue when you later are asked to remember this information. For example, if you learn a word list while depressed, then you may retrieve more of this information if you are depressed than if you are in a neutral or a happy mood. Thus, if you study for a test while depressed and anxious, you may do better on the test if you are depressed and anxious while taking it. Again, you probably will perform best if you are happy and energetic both while studying for the test and while taking the test.

A concept related to but distinct from state-dependent memory is the mood-congruence effect. The mood-congruence effect is an increased tendency to recall life events consistent with one's present mood relative to life events inconsistent with that mood. For example, when you are happy, you are more likely to recall positive experiences from your past (such as the time you found a twenty-dollar bill) than you are to recall negative experiences (such as the time you lost a twenty-dollar bill). In other words, research on the mood-congruence effect suggests that your present mood state may serve as a retrieval cue for long-term memories formed when you were in the same mood state. The mood-congruence effect implies that it may not be a good idea to trust the negative memories of a depressed, anxious, or distressed person: such a person would be expected to more easily recall negative than positive long-term memories. If you have known this person for a long time, you may be amazed at how many positive memories he or she seems to be forgetting. There is no need to worry, however. As soon as the person's mood improves, there should be an increase in the number of positive memories retrieved.

Furthermore, when you are feeling anxious and depressed, you are likely to remember past events as being more negative than than you remember them at other times:

Researchers have documented ... that people tend naturally to reconstruct the past in terms of their present circumstances, exaggerating the degree of earlier misfortune and trauma if they currently are feeling bad, minimizing it if they are feeling good. Findings from various studies — of Gulf War veterans, car accident victims, witnesses to school shootings, international peacekeepers — are remarkably consistent in this regard. They show that individuals with more severe symptoms of anxiety and depression remember a traumatic event as being worse when they are asked about it a second time many months, or even years, after the first. Those with fewer symptoms, however, tended to recall the event as less harrowing than they had previously described it. (Sommers & Satel, 2005, p. 155)

In other words, ..... This is somewhat different than the mood-congruence effect, though related to it.

Study Questions

  1. At what levels of awareness is the long-term store?
  2. What are the two major types of memory in the long-term store and what is the distinction between them?
  3. What are some examples of explicit memories from your own life?
  4. What are some examples of implicit memories not mentioned in the text?
  5. Why is it difficult to think of examples of implicit memories from your own life?
  6. How would you define in your own words the concept of "retrieval cue"?
  7. What are some examples of retrieval cues not mentioned in the text?
  8. Why are retrieval cues necessary in order to get information out of the long-term store?
  9. Why is a particular stimulus able to act as a retrieval cue for a particular memory?
  10. When a retrieval cue activates a memory code in the long-term store, what happens to the memory code (that is, where does it "go")?
  11. What do you think may happen to a long-term memory code once it is transferred to working memory?
  12. How can déjà vu experiences be explained by the concept of retrieval cues?
  13. How would you define state-dependent memory in your own words?
  14. What is an example of state-dependent memory not mentioned in the text?
  15. How is "mood-dependent memory" similar to the "mood-congruence effect"?
  16. How does "mood-dependent memory" differ from the "mood-congruence effect"?
  17. How would the mood-congruence effect limit what a therapist can learn about a client's past life?
  18. Why should you be skeptical when a happy person tells you that his life has always been wonderful?

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