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CCL - Computer Hardware and Network Support

The Certificate of Completion (CCL) in Computer Hardware and Network Support is designed to prepare students for entry-level network technician jobs and to help prepare them for multiple industry certification examinations. As computer and telecommunications technologies become more complex, customer service/technical support is becoming increasingly important. Companies desire to hire highly qualified and motivated individuals in this expanding field. An AAS in Computer Information System Technologies is available as well as Certificate of Completions in Database Development, Software Development, and Computer Information System Technologies.
Major Code: 5909
Award: CCL
First Term: 4122
Total Credits: 25-28
Last Updated: Apr 22nd, 2014
CIS105 Survey of Computer Information Systems 3
Required Courses: 22
BPC170 Computer Maintenance: A+ Exam Prep Level I 3
BPC270 Computer Maintenance: A+ Exam Prep Level II 3
CIS126DL Linux Operating System 3
CIS190 Introduction to Local Area Networks 3
CIS296WC Cooperative Education (3) OR
CIS298AC Special Projects (3) 3
MST150 Microsoft Windows Professional 3
MST152 Microsoft Windows Server 4
Restricted Electives: 3 Credits
CIS102 Interpersonal and Customer Service Skills for IT Professionals 1
CIS117DM Microsoft Access: Database Management 3
CIS121AB Microsoft Command Line Operations 1
CCT260/CIS175SA Interconnecting Cisco Network Devices 3
CIS226AL Internet/Intranet Server Administration-Linux 3
CIS280 Current Topics in Computing 3
Free Electives: None
General Education: None
General Education Core: None
First-Year Composition: None
Critical Reading: None
Oral Communication: None
Mathematics: None
General Education Distributed: None
Humanities and Fine Arts: None
Social and Behavioral Sciences: None
Natural Sciences: None
Program Competencies:
  1. Set up the basic hardware and software components of a computer system and troubleshoot problems with various common hardware/software configurations. (BPC170)
  2. Utilize diagnostic software and utility tools to maintain and service microcomputers. (BPC270)
  3. Perform LAN boot sequence, configuration, and console operation. (CIS190)
  4. Demonstrate the skills necessary to install, configure, use and maintain a UNIX or Linux operating system. (CIS126DL)
  5. Identify, describe, and use the hardware and software components of a local area network. (CIS190)
  6. Demonstrate the knowledge and skills required to administer or manage a local area network operating system. (MST150)
  7. Perform work assignments in a satisfactory and professional manner. (CIS296WC, CIS298AC)
  8. Install and configure Windows server. (MST152)