Scottsdale Community College
 
WELCOME
desert landscape
HelpDesk

SCC IT HelpDesk Services


Mission Statement

The mission of the SCC IT HelpDesk is to provide faculty, staff, and students with a primary point of contact within SCC so that access to college-supported technology services and the technical assistance essential to effectively use these services are provided in an efficient and effective manner.

SCC IT HelpDesk : 480-423-6274
    
Option 1: Access SIS and Blackboard (Bb) support line
    Option 2: SIS and Bb 800 number and web addresses 
    Option 3: Speak to a Helpdesk analyst
    Option 4: Reach the Media Center

SCC IT HelpDesk Staff

    • Dave Friedlander
    • Alexander Lee

Campus Location: In the BU building (inside the Open Computer Lab) 

IT HelpDesk Email: helpdesk.its@sccmail.maricopa.edu
Enter a Service Request online: RIO Helpdesk System

MCCCD Computing Resource Standards

 

Help Yourself Desk

open_24_hours

CLICK HERE to access information 24/7


 

 

Faculty - Staff Resources:


Listed below are direct links to the MEMO SSL Setup Documentation stored on the Technology Training Services website. These instructions includes changing existing and creating new SSL connections for the incoming server only. The instructions for setting up SSL connections for the outgoing server are not included due to inconsistencies with supported and non-supported email clients. The supported clients include: Netscape 7.1 (Windows and Macintosh), Outlook (Windows), and Entourage (Macintosh).

  1. MEMO - Entourage MAC New User Setup SSL
  2. MEMO - Netscape 7.1 MAC Change to SSL
  3. MEMO - Netscape 7.1 MAC New User Setup SSL
  4. MEMO - Netscape 7.1 WIN Change to SSL
  5. MEMO - Netscape 7.1 WIN New User Setup SSL
  6. MEMO - Outlook WIN New User Setup SSL

These documents can also be accessed at the Training Materials page under the Training Guides drop-down menu.


Help Topics:


ITS LTRHD anim 25

Page Maintained by ITS Help Desk Staff
Last Modified: 05/07/08


 
Maricopa Community Colleges
Copyright © 2006, Scottsdale Community College, a Maricopa Community College