|
|
|
|
English as a Second Language for Hospitality
|
|
|
|
|
 Scottsdale Community College (SCC) is the only institute of higher learning in the United States to address the needs of today?s diverse workforce by offering a Certificate of Completion Program in English as a Second Language for Hospitality.
Customer service and communication ? essential to success
The practical classes in the ESL for Hospitality program are focused on areas where associates working in the industry are taught to speak, read and write English so that they may respond to colleagues, supervisors and guests with skill and confidence. The classes are
valuable to those working in hotels, resorts, spas, janitorial services, assisted living centers or any tourism related business.
With dozens of languages spoken by both guests and those who strive to meet the needs of those visitors, the ESL for Hospitality program is an essential componentto any customer service and employee development plan.
The ESL/Hospitality Certificate Program will:
? Assure better service for guests
? Ensure better communication between employees
? Assist employees towards promotions
? Increase safety standards
? Place employees on the road to a career in Hospitality |
|
|
|
|
|
|
|
|
