| Assignments2.1  |  2.2  |  2.3  | 
  HRM 250 Hospitality Information Systems

 

 

Assignment Name: Using The Internet 1.1 
Hospitality Marketing Research

Assignment Objective:
Upon completion of this project you should be able to discuss with other professionals the use of networks and in particular the use of the Internet as a research tool for hospitality marketing.  The particular domain that we will use for this project include: sales, marketing and communications.  The hospitality industry is rapidly adapting to the internet to do business, and those who understand how customers use it will be the winners. After completion of this project you should be able to write about networks and the Internet and its role in the hospitality industry. 

Assignment Description:
Your task with this project will will be to find five (5) hospitality internet sites from either the lodging or foodservice industries and evaluate the quality of their efforts in using the Internet as a business tool. In the resource section of this assignment you will find a number of relevant site listings.  Use them or you can find your own.  If you find any good sites not listed, print off a page with the site address listed for extra credit.

Assignment Format:
As you select a site, evaluate it using the below listed criteria.  Make a list of observations about each site and write them down before continuing to the next site.  It is recommended that you use the assignment form for this task.  You will need to print out a page for each site you review.   Please print out the first page of each site and make your observations on the work sheet. 

  • Ease of loading - time, speed
  • Quality of viewing - how professional is it?
  • Evaluate the task attempted by site - what are they trying to do? Does it work?
  • Compare this site to others that are similar - Does it stand up to competition?  List the strengths and weaknesses of the site.
  • Send an E-mail to the responsible manager and ask:
    • What is the goal for the site?
    • What kind of traffic do they receive?
    • What are their future plans for Internet use?
  • Additional comments

  • Bookmark the site so that you can use the siting in your article at the end of this project.
Assignment Resources: Internet Database Help
Listed below are some sites that are commonly used:  Assignment Evaluation:
Each of the three sections to the Network/ Internet projects will be evaluated on the following criteria:
  • Thoroughness with the assignment.
  • Use appropriate organization and writing skills.
  • Communicating an in-depth understanding of the assignment.
  • The ability to bring new or updated information to the assignment.
 

 
Site content provider: Jim Hogan, Faculty, Hotel & Restaurant Management
Site designer: Jim Hogan, Department of Hotel & Restaurant Management
Date of last review: July 30, 1998