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Scottsdale Community College - Learn. Grow. Achieve
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SCC2020 Strategic Planning

Goal One

SCC is a learner-centered college, recognized for high quality, accessible educational opportunities, and for innovation in our teaching, learning and support services.

Theme: Learning Opportunities and Learner Support.

Objective 1.1  Offer the right mix of lifelong learning opportunities and provide a large range of courses and programs in areas that are in demand locally and nationally.

Examples:

  • Offer General Education Courses.
  • Increase number of Degree, AA, AGEC options.
  • Expand number of Occupational Programs, certificates, AAS degrees to include high-demand fields.
  • Offer a strategic mix of Continuing Education, Career Development, adult fast-track.
  • Expand innovative approaches to Developmental Education.
  • Infuse curriculum with a global perspective.
  • Infuse existing courses with topics pertaining to sustainability.
  • Develop student competencies for the 21st century, including critical, collaborative, integrated thinking, as well as workplace literacy, conflict resolution and employability skills.
Objective 1.2  Provide classes in a variety of formats to offer students flexible and convenient learning opportunities.

Examples:

  • Offer Online and Hybrid sections.
  • Create entirely Online degrees.
  • Expand Accelerated Classes and Fast Track offerings.
  • Increase Dual and Concurrent Enrollment.
  • Utilize learning opportunities beyond traditional classroom settings, such as internships, service learning.
  • Create module instruction in developmental education courses.
  • Expand number of Learning Communities.
  • Provide credit for prior learning.
Objective 1.3  Provide a broad array of learner support resources.

Examples:

  • Provide effective and accessible tutoring.
  • Develop Library resources for the 21st century students.
  • Develop open source materials to reduce student costs.
  • Access to online content and learner support resources.
  • Improve access to tutors in disciplines where we are under-resourced.
  • Outstanding Developmental Education program and outcomes.
  • Incorporate supplemental instruction where appropriate.
Objective 1.4  Maintain high academic standards and rigorous instruction.

Examples:

  • Establish third-party assessment of student outcomes.
  • Create capstone courses.
  • Implement Quality Matters certification for each online course.
  • Elevate academic quality and rigor across the college.
  • Develop venues for faculty to share innovative instructional approaches.
  • Promote risk-taking, innovation, and creativity in the classroom.
  • Engage SCC faculty and high school, middle school teachers for better prepared students.
  • Provide faculty development for instructional innovation and excellence.
  • Promote professional standards in instruction.
  • Verify quality instruction that includes course rigor, high standards, state of the art technology, and a variety of delivery modes which offer a global perspective.
  • Ensure state of the art instructional technology and support.
  • Implement on-going support for full-time and adjunct faculty to assure a minimum skill set with technology. 
  • Improve faculty-student interaction via multiple active learning strategies.
  • Promote greater integration and interdisciplinary structure; faculty work across disciplines.
  • Provide opportunities to expose students to national and international scholars.
  • Develop a comprehensive approach to adjunct faculty professional development and support.
Objective 1.5  Provide opportunities for students to engage with the college through various college activities.

Examples:

  • Deliver relevant educational and co-curricular programs to engage learners.
  • Create learning pathways through integrated academic and service learning.
  • Offer more clubs and extracurricular activities.
  • Increase awareness and participation in student clubs and activities.
Objective 1.6  Provide an infrastructure that supports teaching and learning (facilities, equipment, and technology).

Examples:

  • Use technology to enable access to learning opportunities, course content, and learner support.
  • Develop a technology standard available in all classrooms, labs, and auxiliary spaces where students learn. 
  • Theme: Comprehensive Support Services
Objective 1.7  Provide comprehensive student services, staffed with friendly, knowledgeable staff.

Examples:

  • Ensure service areas remain open when students need them.
  • Cross-train staff for enhanced service during peak periods.
  • Deliver services in-person or online.
  • Establish an orientation to assessment testing for new students.
  • Provide advisement using multiple modes of delivery.
  • Develop online advisement.
  • Identify and train Department advisors.
  • Explore group advising for cohorts.
  • Streamline online process for registration.
  • Expand availability of Financial Aid.
  • Increase scholarship opportunities.
  • Reduce number of cancelled classes.
  • Create a one-stop enrollment center.
  • Implement a pre-enrollment orientation.
  • Develop and implement a highly engaged New Student Orientation.
  • Create ongoing orientation activities during a new student’s first semester.
  • Increase seamless transfer opportunities for SCC students.
  • Promote student retention and success through explicit student mentoring, advising and coaching.
  • Expand mentoring for at-risk students to include peer mentoring.
Objective 1.8  Develop methods of communication with students which are dynamic and informative with up-to-date information.

Examples:

  • Develop a dynamic social media communication plan.
  • Establish an efficient email communication process.
  • Create process to communicate time sensitive information to students via text message.

Goal Two

SCC is a vital partner, collaborating with the diverse communities that we serve, anticipating, and responding to their needs, while serving as a leader in the dialogue and the actions needed for our future together.

Theme: Connect with the communities we serve.

Objective 2.1  Engage our Surrounding Communities to ensure we understand and respond to their needs.

Examples:

  • Affirm and strengthen our existing community relationships, identify ways to broaden our outreach, and foster diversity.
  • Assess and increase community volunteerism, community service, and service learning opportunities for students and employees.
  • Develop and initiate a plan to reach out to alumni, retirees, and “Friends of SCC Foundation”.
  • Increase the number of cooperative partnering activities with Salt River Community Schools and Scottsdale Unified School District i.e. pre-college programs, Math/Science Field Day, SCC Open House, etc.
  • Resolve obstacles associated with community use of college facilities.
  • Strengthen our involvement with underrepresented populations, i.e. current and potential students.
  • Develop and implement a plan to become a designated American Indian serving institution.
  • Increase participation in summer courses for under-represented populations and Native American youth through AIP and Jr ACE.
  • Expand SCC’s Paiute Neighborhood Center ‘Discover SCC’ program to the adult population and assess opportunities to deliver ‘Discover SCC’ programs to other agencies/high schools such as Salt River HS, Coronado HS, Sierra Vista HS, and Boys/Girls Clubs.
Objective 2.2  Engage Employers to ensure we understand and respond to their needs.

Examples:

  • Affirm and strengthen our existing employer partnerships and identify new ones to undertake.
  • Leverage advisory committees to identify new courses and programs that serve students.
  • Develop and market an internship program to assist students in their successful search for employment.
  • Leverage advisory committees to expand internship opportunities.
  • Develop and implement a plan to expand fast-track, hybrid learning opportunities for adults.
  • Utilize Advisory Committees within program areas.
Objective 2.3  Develop and strengthen external partnerships related to Educational Pathways and Transitions.

Examples:

  • Develop and implement a strategic enrollment plan covering student recruitment and pathways to include:
    • High School Students
    • ACE
    • Dual/Concurrent Enrollment
    • Traditional High School graduates
    • University Students
    • Adult Learners
    • Diverse Communities
    • Salt River Administration
    • SUSD Administration
  • Develop and execute strategies to facilitate the High School-to-Community College transition.
  • Develop and execute strategies to facilitate the Community College-to-University transition (e.g. promote the new common course numbering catalog).
  • Strengthen articulation agreements with NAU, ASU, and UA.
  • Develop University partnerships with private universities– (i.e. NAU, MAPP with ASU, GCU, UOP). 
  • Leverage and increase 2+2 and 3+1 partnerships.
  • Develop and implement a communication plan to promote the success of SCC students (i.e. traditional and transfer).
Objective 2.4  Increase Community Awareness of College offerings and services.
Example(s):
  • Develop and implement an integrated comprehensive marketing plan. 

Goal Three

SCC employees constitute a community of engaged learners, widely recognized for a pervasive culture of excellence and innovation.

Objective 3.1  Develop and maintain an engaged, highly qualified, mission-focused, and learning-centered workforce.

Examples:

  • Quantify the present levels of engagement through a benchmarked survey instrument. Analyze survey results and develop a strategy to improve results over a three-year period.
  • Working cooperatively with District Human Resources, develop a distinctive and targeted strategy to attract, recruit, and retain high quality faculty and staff.
  • Implement a College recognition program that celebrates individual, department, and college level achievement.
  • Develop and encourage a climate of consistently professional, courteous interactions with students and one another through standards, training, and assessment.
  • Establish benchmarked performance standards for all SCC employees to enhance and support personal and professional development. Such efforts should focus on the following key success attributes:
    • Be Learning and Learner focused
    • Develop and improve interpretive skills
    • Promote critical thinking skills
    • Increase technology skills
    • Cross-train for continuity
  • Establish orientation for new employees that promote awareness of organizational culture, resources, and requirements.
  • Promote an SCC culture that celebrates employee integrity, ethics, and stewardship.  Establish metrics to provide benchmarked measures of each attribute and develop a plan to promote improvement.
Objective 3.2  Promote a culture that celebrates innovation and embraces change.

Examples:

  • Promote opportunities for personal growth and professional improvement in a culture where innovation and change are routine and expected.
  • Create, maintain, and celebrate cultures of innovation and change at all levels within the organization – the individual, departmental, and college-level.
  • Celebrate innovations and their associated benefits, recognizing that innovation occurs along a continuum from incremental to monumental.
  • Create a culture that is willing to challenge existing structures and practices to improve outcomes.
  • Embrace innovation and change with the understanding that the benefits must outweigh the costs associated with implementation or of inaction.
  • Broaden awareness of and commitment to Inclusiveness.
  • Expand community awareness of Inclusiveness and actions taken at SCC.
  • Define and incorporate social justice within Inclusiveness.
  • Promote infusing Inclusiveness in all aspects of institution’s operation and its curriculum.
  • Honor cultural and intellectual diversity.
  • Broaden awareness of and commitment to Sustainability.
  • Expand community awareness of Sustainability and actions taken at SCC.
  • Define and incorporate social justice within Sustainability.
  • Promote infusing Sustainability in all aspects of institution’s operation and its curriculum.
  • Continue progress toward accomplishing the carbon footprint and reduction goals set forth in the Presidents’ Climate Commitment.
Objective 3.3  Stimulate effective collaboration and communication.

Examples:

  • Develop and maintain an organizational structure utilizing collaboration and communication among internal and external stakeholders.
  • Engage relevant parties to identify issues, formulate strategies, and implement solutions.
  • Build upon our tradition of shared governance by:
  • Promoting transparency in planning and budgeting processes.
  • Utilizing meaningful committee structures.
  • Developing institutional priorities through constructive engagement.
Objective 3.4  Commit to continuous improvement and monitor progress through data, metrics, and evaluation.

Examples:

  • Establish a culture at the individual, departmental, and institutional levels that assesses performance and measures change to track improvement and ensure Mission alignment.
  • Report annually to all stakeholders our improvement efforts, progress, and future plans.
  • Compare performance against present and aspirational peers.
  • Allocate resources consistent with College Vision, Mission, and Goals.
  • Conduct periodic reviews as the basis for resource allocation and reallocation.
  • Measure quality of service data, craft operational improvements, and report results of continuous improvement efforts.
  • Assess employer satisfaction with programs and services, design and implement solutions, and report results of continuous improvement efforts.
  • Conduct individual self-assessment that becomes the basis for an annual personal improvement plan.
  • Perform 360-degree personnel evaluations to promote improvement.
  • Adopt change management protocols which require written action plans and appropriate assessment metrics.
  • Modify resource allocations and/or adjust operational processes to improve effectiveness in balance with efficiency.
Objective 3.5  Provide information, resources, and infrastructure which forms the foundation vital to accomplish our Mission and Goals.

Examples:

  • Provide resources, infrastructure, and integrated information to measure accomplishment and improvements at achieving student success.
  • Maintain websites, social media sites, and enterprise systems to ensure they are effective, user friendly, and deliver current content.
  • Maintain a robust and reliable network to meet current and future needs.
  • Recognize the value of emerging technologies and adopt when appropriate.
  • Ensure that facilities are safe, functional, attractive and appropriately equipped.