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Scottsdale Community College - Learn. Grow. Achieve
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SCC2020 Strategic Planning

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Goal One

SCC is a learner-centered college, recognized for high quality, accessible educational opportunities, and for innovation in our teaching, learning and support services.

Theme: Learning Opportunities and Learner Support. 


Offer General Education Courses.

Increase number of Degree, AA, AGEC options.

Expand number of Occupational Programs, certificates, AAS degrees to include high-demand fields.

Offer a strategic mix of Continuing Education, Career Development, adult fast-track.

Expand innovative approaches to Developmental Education.

Infuse curriculum with a global perspective.

Infuse existing courses with topics pertaining to sustainability.

Develop student competencies for the 21st century, including critical, collaborative, integrated thinking, as well as workplace literacy, conflict resolution and employability skills.


Offer Online and Hybrid sections.

Create entirely Online degrees.

Expand Accelerated Classes and Fast Track offerings.

Increase Dual and Concurrent Enrollment.

Utilize learning opportunities beyond traditional classroom settings, such as internships, service learning.

Create module instruction in developmental education courses.

Expand number of Learning Communities.

Provide credit for prior learning.


Provide effective and accessible tutoring.

Develop Library resources for the 21st century students.

Develop open source materials to reduce student costs.

Access to online content and learner support resources.

Improve access to tutors in disciplines where we are under-resourced.

Outstanding Developmental Education program and outcomes.

Incorporate supplemental instruction where appropriate.


Establish third-party assessment of student outcomes.

Create capstone courses.

Implement Quality Matters certification for each online course.

Elevate academic quality and rigor across the college.

Develop venues for faculty to share innovative instructional approaches.

Promote risk-taking, innovation, and creativity in the classroom.

Engage SCC faculty and high school, middle school teachers for better prepared students.

Provide faculty development for instructional innovation and excellence.

Promote professional standards in instruction.

Verify quality instruction that includes course rigor, high standards, state of the art technology, and a variety of delivery modes which offer a global perspective.

Ensure state of the art instructional technology and support.

Implement on-going support for full-time and adjunct faculty to assure a minimum skill set with technology. 

Improve faculty-student interaction via multiple active learning strategies.

Promote greater integration and interdisciplinary structure; faculty work across disciplines.

Provide opportunities to expose students to national and international scholars.

Develop a comprehensive approach to adjunct faculty professional development and support.


Deliver relevant educational and co-curricular programs to engage learners.

Create learning pathways through integrated academic and service learning.

Offer more clubs and extracurricular activities.

Increase awareness and participation in student clubs and activities.


Use technology to enable access to learning opportunities, course content, and learner support.

Develop a technology standard available in all classrooms, labs, and auxiliary spaces where students learn. 

Theme: Comprehensive Support Services


Ensure service areas remain open when students need them.

Cross-train staff for enhanced service during peak periods.

Deliver services in-person or online.

Establish an orientation to assessment testing for new students.

Provide advisement using multiple modes of delivery.

Develop online advisement.

Identify and train Department advisors.

Explore group advising for cohorts.

Streamline online process for registration.

Expand availability of Financial Aid.

Increase scholarship opportunities.

Reduce number of cancelled classes.

Create a one-stop enrollment center.

Implement a pre-enrollment orientation.

Develop and implement a highly engaged New Student Orientation.

Create ongoing orientation activities during a new student’s first semester.

Increase seamless transfer opportunities for SCC students.

Promote student retention and success through explicit student mentoring, advising and coaching.

Expand mentoring for at-risk students to include peer mentoring.


Develop a dynamic social media communication plan.

Establish an efficient email communication process.

Create process to communicate time sensitive information to students via text message.

Goal Two

SCC is a vital partner, collaborating with the diverse communities that we serve, anticipating, and responding to their needs, while serving as a leader in the dialogue and the actions needed for our future together.

Theme: Connect with the communities we serve. 


Affirm and strengthen our existing community relationships, identify ways to broaden our outreach, and foster diversity.

Assess and increase community volunteerism, community service, and service learning opportunities for students and employees.

Develop and initiate a plan to reach out to alumni, retirees, and “Friends of SCC Foundation”.

Increase the number of cooperative partnering activities with Salt River Community Schools and Scottsdale Unified School District i.e. pre-college programs, Math/Science Field Day, SCC Open House, etc.

Resolve obstacles associated with community use of college facilities.

Strengthen our involvement with underrepresented populations, i.e. current and potential students.

Develop and implement a plan to become a designated American Indian serving institution.

Increase participation in summer courses for under-represented populations and Native American youth through AIP and Jr ACE.

Expand SCC’s Paiute Neighborhood Center ‘Discover SCC’ program to the adult population and assess opportunities to deliver ‘Discover SCC’ programs to other agencies/high schools such as Salt River HS, Coronado HS, Sierra Vista HS, and Boys/Girls Clubs.


Affirm and strengthen our existing employer partnerships and identify new ones to undertake.

Leverage advisory committees to identify new courses and programs that serve students.

Develop and market an internship program to assist students in their successful search for employment.

Leverage advisory committees to expand internship opportunities.

Develop and implement a plan to expand fast-track, hybrid learning opportunities for adults.

Utilize Advisory Committees within program areas.


Develop and implement a strategic enrollment plan covering student recruitment and pathways to include:

High School Students


Dual/Concurrent Enrollment

Traditional High School graduates

University Students

Adult Learners

Diverse Communities

Salt River Administration

SUSD Administration

Develop and execute strategies to facilitate the High School-to-Community College transition.

Develop and execute strategies to facilitate the Community College-to-University transition (e.g. promote the new common course numbering catalog).

Strengthen articulation agreements with NAU, ASU, and UA.

Develop University partnerships with private universities– (i.e. NAU, MAPP with ASU, GCU, UOP). 

Leverage and increase 2+2 and 3+1 partnerships.

Develop and implement a communication plan to promote the success of SCC students (i.e. traditional and transfer).


Develop and implement an integrated comprehensive marketing plan. 

Goal Three

SCC employees constitute a community of engaged learners, widely recognized for a pervasive culture of excellence and innovation.


Quantify the present levels of engagement through a benchmarked survey instrument. Analyze survey results and develop a strategy to improve results over a three-year period.

Working cooperatively with District Human Resources, develop a distinctive and targeted strategy to attract, recruit, and retain high quality faculty and staff.

Implement a College recognition program that celebrates individual, department, and college level achievement.

Develop and encourage a climate of consistently professional, courteous interactions with students and one another through standards, training, and assessment.

Establish benchmarked performance standards for all SCC employees to enhance and support personal and professional development. Such efforts should focus on the following key success attributes:

Be Learning and Learner focused

Develop and improve interpretive skills

Promote critical thinking skills

Increase technology skills

Cross-train for continuity 

Establish orientation for new employees that promote awareness of organizational culture, resources, and requirements.

Promote an SCC culture that celebrates employee integrity, ethics, and stewardship.  Establish metrics to provide benchmarked measures of each attribute and develop a plan to promote improvement.



Promote opportunities for personal growth and professional improvement in a culture where innovation and change are routine and expected.

Create, maintain, and celebrate cultures of innovation and change at all levels within the organization – the individual, departmental, and college-level.

Celebrate innovations and their associated benefits, recognizing that innovation occurs along a continuum from incremental to monumental.

Create a culture that is willing to challenge existing structures and practices to improve outcomes.

Embrace innovation and change with the understanding that the benefits must outweigh the costs associated with implementation or of inaction.

Broaden awareness of and commitment to Inclusiveness.

Expand community awareness of Inclusiveness and actions taken at SCC.

Define and incorporate social justice within Inclusiveness.

Promote infusing Inclusiveness in all aspects of institution’s operation and its curriculum.

Honor cultural and intellectual diversity.

Broaden awareness of and commitment to Sustainability.

Expand community awareness of Sustainability and actions taken at SCC.

Define and incorporate social justice within Sustainability.

Promote infusing Sustainability in all aspects of institution’s operation and its curriculum.

Continue progress toward accomplishing the carbon footprint and reduction goals set forth in the Presidents’ Climate Commitment.


Develop and maintain an organizational structure utilizing collaboration and communication among internal and external stakeholders.

Engage relevant parties to identify issues, formulate strategies, and implement solutions.

Build upon our tradition of shared governance by:

Promoting transparency in planning and budgeting processes.

Utilizing meaningful committee structures.

Developing institutional priorities through constructive engagement.


Establish a culture at the individual, departmental, and institutional levels that assesses performance and measures change to track improvement and ensure Mission alignment.

Report annually to all stakeholders our improvement efforts, progress, and future plans.

Compare performance against present and aspirational peers.

Allocate resources consistent with College Vision, Mission, and Goals.

Conduct periodic reviews as the basis for resource allocation and reallocation.

Measure quality of service data, craft operational improvements, and report results of continuous improvement efforts.

Assess employer satisfaction with programs and services, design and implement solutions, and report results of continuous improvement efforts.

Conduct individual self-assessment that becomes the basis for an annual personal improvement plan.

Perform 360-degree personnel evaluations to promote improvement.

Adopt change management protocols which require written action plans and appropriate assessment metrics.

Modify resource allocations and/or adjust operational processes to improve effectiveness in balance with efficiency.


Provide resources, infrastructure, and integrated information to measure accomplishment and improvements at achieving student success.

Maintain websites, social media sites, and enterprise systems to ensure they are effective, user friendly, and deliver current content.

Maintain a robust and reliable network to meet current and future needs.

Recognize the value of emerging technologies and adopt when appropriate.

Ensure that facilities are safe, functional, attractive and appropriately equipped.